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IT Technician Apprentice OASIS COMMUNITY LEARNING

Oasis are keen to recruit a pro-active Technical IT Apprentice with a can-do, mature attitude towards their work. You will be required to undertake a variety of tasks and gain all round experience within a busy technical environment.

This apprenticeship requires you to apply through the employer's website.

Apply now

Closing date: today

Apprenticeship summary

  • Annual wage

    £9,620.00

  • Working week

    Monday - Friday 8:30am - 4:30pm or 9am - 5pm (hours subject to change)

    Total hours per week: 37.5

  • Expected duration

    16 Months

  • Possible start date

    26 Aug 2022

  • Date posted

    04 Jul 2022

  • Apprenticeship level

    Advanced
    Level 3 (A level)

  • Reference number

    VAC1000061913

  • Positions

    1 available

What will the apprentice be doing?

Desktop & Application Support: 

  • Connect, set up and check PCs and peripherals for normal operation.
  • Detect, diagnose and resolve PC, peripheral and application errors.

Server & Network Support: 

  • Set up hardware and perform basic checking of networked PCs, including diagnosis of networking/Server/Proxy issues.
  • Perform routine maintenance tasks for user accounts; run basic network monitoring reports and utilities.

Configuration & Installation: 

  • Install new hardware, Repair current hardware and reload software on desktops/laptops following release management procedures.
  • Always ensure that all new deployments, repairs and fixes are fully tested.

Continuity, Maintenance & Security:

  • Follow academy backup, virus protection and security procedures.
  • Note risks to ICT systems and suggest precautions; follow extended maintenance procedures.

Service Request Management:

  • Investigate requests for support; record diagnostic information, retrieve details of similar requests and either resolve or escalate to the appropriate level.
  • Respond to support requests according to academy procedures, recording detailed diagnostic information and using appropriate knowledgebase/logs to inform diagnosis and resolution.

Health & Safety:

  • Carry out basic safety checks to make sure ICT resources are safe for use 

What training will the apprentice take and what qualification will the apprentice get at the end?

The new Microsoft Azure Cloud Support Specialist Level 3 programme has been designed in partnership with Microsoft to build Azure cloud capabilities in your organisation.

This new Microsoft apprenticeship is part of QA's drive to support Microsoft’s Get On 2021 campaign, a five-year initiative to help 1.5 million people build careers in technology and help 300,000 connect to tech job opportunities.

QA’s Azure Cloud Support Specialist Level 3 apprenticeship programme enables the apprentice to:

  • Learn on-premise and cloud-enabled technologies and services
  • Learn technical content that aligns to and is relevant to employers and the market
  • Gain an Azure Fundamentals Qualification and a Microsoft 365 fundamentals qualification
  • Get an introduction to Windows, Linux and Powershell

What is the expected career progression after this apprenticeship?

92% of QA Apprentices secure permanent employment after finishing their apprenticeship. Additionally there may be opportunities to undertake further apprenticeship training as many of our programs offer on-going development tracks.

Requirements and prospects

Desired skills and personal qualities

Communication skills, IT skills, Customer care skills, Problem solving skills, Team working, Multitasking skills

Qualifications

GCSE or equivalent 3 of any subject (Grade 4+ (A - C)) Essential
GCSE or equivalent Maths & English (Grade 3+ (D or above)) Essential

Things to consider

Important Information:  QA’s apprenticeships are funded by the Education & Skills Funding Agency (ESFA), an executive agency of the Department for Education. To be eligible for a Government funded apprenticeship you must have lived in the UK or European Economic Area (EEA) for the last 3 consecutive years.

About the employer

Oasis Academies exists to provide a rich and balanced educational environment which caters for the whole person - academically, vocationally, socially, morally, spiritually, physically, emotionally and environmentally. Their task is to serve their students as well as to provide a learning hub for the entire community. In this way they raise aspirations, unlock potential and work to achieve excellence through encouraging a ‘can do’ culture which nurtures confident and competent people.

Employer

OASIS COMMUNITY LEARNING

Address

Oasis Academy Hadley South Street

Ponders End

Enfield

EN3 4PX

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Training

Training provider

QA LIMITED

Apprenticeship standard

Information communications technician

Level 3 (A level)

Employer's Application Instructions

This apprenticeship requires you to apply through the employer's website.

Apply now

Closing date: today