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Business Administration Apprenticeship Worcestershire Acute Hospitals NHS Trust

As a Business Admin apprentice your main focus will be To provide administrative and clerical support to Occupational Therapy Out-patient services and support data inputting,

This apprenticeship requires you to apply through the employer's website.

Apply now

Closing date: 01 Sep 2022

Apprenticeship summary

  • Annual wage


    Wages explained

    Apprentices are paid for their normal working hours and training that's part of their apprenticeship (usually one day per week).

    Minimum Wage Rates

  • Working week

    37.5 hours per week (Mon-Fri) including study time to complete level 3 Business Administration

    Total hours per week: 37.5

  • Expected duration

    18 Months

  • Possible start date

    02 Sep 2022

  • Date posted

    04 Jul 2022

  • Apprenticeship level

    Level 3 (A level)

  • Reference number


  • Positions

    1 available

What will the apprentice be doing?

  • Provide general administrative support to the Out-patient Occupational Therapy service
  • To support any administration and clerical tasks as required from the service’s secretary and Therapy management services
  • To support processes for gathering information regarding activity and performance as directed by the Business support administrator
  • To disseminate relevant information regarding activity and performance to clinicians as directed by the Business support administrator
  • To support data entry for electronic referrals systems
  • To assist the Business Support administrator with developing and pulling reports related to activity and performance
  • Assist setting up specific site files, electronic files and other documents as required
  • Assisting in creating and supporting any patient tracking systems using digital resources (excel or others)
  • Plan, organise, prepare and participate in monitoring of any audits related to out-patient services
  • Respond to data queries
  • Support internal monitoring and quality procedures
  • Record relevant meeting notes, minutes and actions and circulate as appropriate
  • Contribute to service development by actively participating in any out-patient services meetings or meetings related to administration for Occupational Therapy department
  • Support in setting up clinics before patients arrive for their appointments
  • Provide cover to other members of team as relevant to role
  • Any other duties may be agreed in the course of undertaking this role, in accordance with the grade and nature of the post.

What training will the apprentice take and what qualification will the apprentice get at the end?

Level 3 Business and Administration Apprenticeship Standard
20% Off the job training
End Point Assessment prep

What is the expected career progression after this apprenticeship?

Possible Employment with the company.

Requirements and prospects

Desired skills and personal qualities

Communication skills, IT skills, Attention to detail, Organisation skills, Customer care skills, Problem solving skills, Presentation skills, Administrative skills, Number skills, Team working, Non judgemental, Patience


GCSE or equivalent Maths & English (Grade 4/C) Essential

Things to consider

Worcestershire Royal Hospital and Alexandra Hospital – ability to travel across sites to Redditch and Worcester is essential

About the employer

We’re a large organisation, providing acute services from the Alexandra Hospital (Redditch), Kidderminster Hospital and Treatment Centre and Worcestershire Royal Hospital (Worcester) to a population of over 575,000 people in Worcestershire, as well as caring for patients from surrounding counties and further afield. We also manage a Surgery ward at Evesham Community Hospital. Our workforce is nearly 6,000 strong, and our caring staff are recognised as providing good and outstanding patient-centred care.


Worcestershire Acute Hospitals NHS Trust


Woodrow Drive


B98 7UB

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Training provider



Laura Malpass

Apprenticeship standard

Business administrator

Level 3 (A level)

Employer's Application Instructions

This apprenticeship requires you to apply through the employer's website.

Apply now

Closing date: 01 Sep 2022