Coronavirus (COVID-19): to find out how we can support you with your apprenticeship including if you have been affected by redundancy, read our updated information.

Apprentice Accounts Handler Ladbrook Insurance

The role is essential to Ladbrook Insurance. Supporting our Account Handlers with administrative work, essential to servicing our clients needs. However, the role is certainly not a long term administrative one. As trainees become more competent, we will start to balance the support work alongside more detailed client handling work.

Sign in to apply

Closing date: 25 Aug 2022

Apprenticeship summary

  • Annual wage


    • £5ph in the first 6 months • £7ph after 6 months

  • Working week

    Monday to Friday 9am – 5pm with a one hour lunch (35 hours)

    Total hours per week: 35.0

  • Expected duration

    18 Months

  • Possible start date

    27 Aug 2022

  • Date posted

    01 Jul 2022

  • Apprenticeship level

    Level 3 (A level)

  • Reference number


  • Positions

    2 available

What will the apprentice be doing?

Supporting Account Handlers

  • Prepare client documentation
  • Act as a second contact on larger accounts

Compiling Insurance Presentations with Clients 

  • Dealing with clients with premiums from £100-£1000.
  • Discussing the quotation process with clients
  • Negotiating with insurers on behalf of clients
  • Joining Account Handlers to visit larger clients.

Ongoing Account Support

  • Help manage small claims
  • Assisting with mid term changes to policies

What training will the apprentice take and what qualification will the apprentice get at the end?

 Level: 3 CII Certificate in Insurance - Insurance Practitioner L3 - This is an 18 months programme in total, incorporating 15 months on programme learning and 3 months for End Point Assessment. 

These will be delivered every month online via the learner’s trainer; all examinations need to be passed prior to being able to go through Gateway to complete the End Point Assessment.

Once the learner passes through Gateway to complete the End Point Assessment the learner will complete a portfolio of evidence and reflective discussion all with the on-programme trainer, this will then be submitted to the EPA for marking.

What is the expected career progression after this apprenticeship?

We have grown 50% in the last 4 years and are seeking to accelerate this growth, creating opportunities within the organisation.

Requirements and prospects

Desired skills and personal qualities

Communication skills, Organisation skills, Customer care skills, Number skills, Analytical skills, Team working, Good arithmetic skills


GCSE or equivalent Maths & English (Grade C/4) Essential

Things to consider

We work in a relaxed & fun environment. We operate a dress down policy. We have supported apprentices previously with great success. You will be joining with another apprentice so will not be studying alone We have superb staff incentives. These have included fully paid days at the races, overnight trips to London as well as lunches and bowling

About the employer

We operate from a single location, our small office in Dinnington (currently looking to relocate to expand). We are an insurance broker that specialises in supporting charities with their insurance needs.


Ladbrook Insurance





S25 3QA

You must have JavaScript enabled to view a map of the location


Training provider



Rosie Wibberley

Apprenticeship standard

Insurance practitioner

Level 3 (A level)

Before you apply

Before you apply for an apprenticeship you must first create an account. If you already have an account you'll need to sign in.