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Apprentice Travel Consultant MEANWOOD TRAVEL LTD

Based in North Leeds - well established independent retail travel agency. Applicant will be responsible for social media marketing as well as administrative duties under supervision at first. Longer term during training applicant will deal with customers and suppliers.

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Closing date: 28 Aug 2022

Apprenticeship summary

  • Annual wage

    £10,004.80

    Please review the current Apprenticeship National Minimum Wage guide (ANMW): https://www.gov.uk/national-minimum-wage-rates

    Wages explained

    Apprentices are paid for their normal working hours and training that's part of their apprenticeship (usually one day per week).

    Minimum Wage Rates

  • Working week

    Monday to Friday 09.30 to 17.30 including day release training one day a week

    Total hours per week: 40

  • Expected duration

    16 Months

  • Possible start date

    05 Sep 2022

  • Date posted

    06 Jul 2022

  • Apprenticeship level

    Intermediate
    Level 2 (GCSE)

  • Reference number

    VAC1000061522

  • Positions

    1 available

What will the apprentice be doing?

  • Good knowledge of social media.
  • An understanding of office functions on a computer.
  • Make and receive telephone calls.
  • Book holidays using tour operators websites or over the phone.
  • Plan complex itineraries.
  • Administrate bookings, online flight check ins, communicate visa requirements as well as dealing with special requests.
  • Work under supervision until candidate demonstrates ability to work independently

What training will the apprentice take and what qualification will the apprentice get at the end?

L2 Customer Service Practitioner

  • Delivery will be at the workplace by experienced mentors as well as college attendance weekly at Printworks Campus, Leeds.       
  • Knowledge & Skills gained from this apprenticeship: ·
  • Understanding the organisation. ·
  • Meeting regulations and legislation. ·
  • Systems and resources. ·
  • Product and service knowledge. ·
  • Influencing skills. ·
  • Personal organisation. ·
  • Dealing with customer conflict and challenge. ·
  • Developing self. ·
  • Being open to feedback. ·
  • Team working.

What is the expected career progression after this apprenticeship?

When fully trained you would have career opportunities within the industry and be in demand as a qualified travel consultant

Requirements and prospects

Desired skills and personal qualities

Communication skills, IT skills, Number skills, Creative

Qualifications

GCSE or equivalent English and Maths (Grade Grade 4 or above) Desired

About the employer

Based in North Leeds. Well established independent retail travel agency

Employer

MEANWOOD TRAVEL LTD

Address

4-6 STAINBECK AVENUE

LEEDS

LS7 2PA

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Training

Training provider

LUMINATE EDUCATION GROUP

Contact

Leeds City College

apprenticeships@leedscitycollege.ac.uk

Apprenticeship standard

Customer service practitioner

Level 2 (GCSE)

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