Coronavirus (COVID-19): to find out how we can support you with your apprenticeship including if you have been affected by redundancy, read our updated information.

Apprentice School Office Administrator TIMU ACADEMY TRUST

An exciting opportunity to learn Business Administration duties with a high-quality, supportive team in a friendly and successful school. The successful candidate will assist as a member of the administrative team in providing efficient, comprehensive administrative support to the school.

This apprenticeship requires you to apply through the employer's website.

Apply now

Closing date: 25 Aug 2022

Apprenticeship summary

  • Annual wage


    You will be paid £4.81 per hour, actual pro rata salary £7,980 (based on 37 hours per week, 39 weeks per year).

    Wages explained

    Apprentices are paid for their normal working hours and training that's part of their apprenticeship (usually one day per week).

    Minimum Wage Rates

  • Working week

    Term Time Only. Monday – Thursday 8.15am – 4.15pm 30 min lunch break (unpaid). Friday 8.15am - 3.45pm. 30 min lunch break (unpaid).

    Total hours per week: 37

  • Expected duration

    2 Years

  • Possible start date

    05 Sep 2022

  • Date posted

    01 Jul 2022

  • Apprenticeship level

    Level 3 (A level)

  • Reference number


  • Positions

    1 available

What will the apprentice be doing?

Main Duties:

Operational -

  • Establish and maintain good relationships with all students, parents/carers, colleagues, suppliers, contractors and other professionals.
  • Assist the school team to ensure the effective operation of the school office including reception area, so that all aspects of the administrative function are conducted efficiently and accurately.
  • Provide efficient administrative support to her/his line manager and the school’s senior leadership team (SLT).
  • Support the line manager in maintaining communication with governors, professional bodies, outside agencies, other schools and organisations etc. and s/he shall attend to associated queries as required.
  • Support administrative procedures and systems, following controls and ensuring they comply with policies and procedures, to include:

- Club administration

- Updating school diary

- Cool Milk and school fruit

- Leave of absence requests

- Administration of medicines

- Maintaining pupil registers

  • Be responsible for the circulation of incoming mail and outgoing post, taking appropriate action as necessary.
  • Assist with the maintenance and updating of information held on school database/s including student records, emergency contacts and data required for the completion of returns, for example, for the DFE.
  • Assist in the entry and extraction of data, the collation and preparation of statistics, management information and reports as required by the line manager, governors, auditors, the local authority and the DFE.
  • Assist with the annual and on-going free school meal applications for students, ensuring procedures are followed and required documentation is obtained from parents/carers, and that registers are kept up to date.
  • Liaise with the Trust Finance Team, assist in the administration of financial systems such as processing orders, school meal takings, and collection of trip monies.
  • Assist in transferring data safely when database system/s are introduced and/or changed.
  • Assist in the setting up and maintenance of archive files and historical data.
  • Provide assistance to staff with regard to administrative matters within the school.
  • Report technical faults relating to the school database system/s and equipment to the ICT Technician/s in accordance with school reporting procedures.
  • Ensure that all administrative duties, checks, documentation, reports and returns (internal and external) are completed accurately and within required deadlines.
  • Ensure compliance within the school of data protection regulations.
  • To answer incoming calls, dealing with requests and enquiries and taking messages as required.
  • Deal with correspondence promptly and as required.

General - 

  • Attend school events as required.
  • Participate in school emergencies as required, including evacuation arrangements, locating students and relevant staff, providing contact details and completing necessary documentation.
  • Attend training sessions and meetings as required.
  • Keep up to date with developments and changes to school policies and procedures and communicate these to colleagues as appropriate.
  • Support her/his line manager in providing information to the headteacher, governing body and its committees as appropriate and when required.
  • Shall undertake first aid training and responsibilities as required.

What training will the apprentice take and what qualification will the apprentice get at the end?

  • Business Administration Standard Level 3.
  • On the job training with the employer whilst working towards the Apprenticeship Standard. 
  • Regular work-based assessments/observations carried out by Kent Training & Apprenticeships Tutor Assessor, to determine competency and meet with Awarding Body standards.

What is the expected career progression after this apprenticeship?

  • Potential for full time employment for the right candidate.
  • Many employers retain apprentices in full/part time positions
    The qualifications you gain can also help you to get into higher education or other employment.
  • Being an apprentice gives you the opportunity to gain a recognised qualification and developing professional skills whilst earning a salary, inside some of Kent’s best companies.
  • Once the Apprenticeship has been achieved you will have the skills, abilities, and experience to update and enhance your CV, to make it attractive to potential employers.

Requirements and prospects

Desired skills and personal qualities

Communication skills, IT skills, Attention to detail, Administrative skills, Team working, Initiative, Patience, Personable, Time keeping skills, Smart appearance


GCSE or equivalent 5 subjects - must include Maths and English (Grade 9-4 (A*-C)) Essential

Things to consider

Interview - We will be interviewing candidates who meet the criteria as they apply and will recruit after a successful interview which may be before the closing date. Reality Check - You will be responsible for your travel expenses to and from your place of work. Therefore, you must have the means to get to your place of work on a daily basis whilst waiting for your first wages to be paid. Travel Information - Bus 334 from Sittingbourne, 7 minutes (8 stops) then a 2-minute walk to the school.

About the employer

The Timu Academy Trust is made up of two schools, Bobbing Village and Iwade School, both are based in Sittingbourne, Kent. Currently rated by Ofsted as Good (Iwade) and Outstanding (Bobbing). Each school has its own individual characteristics and sits at the centre of their community. Both schools are geographically near each other and so the staff are easily able to work closely together which they do with great effect "Together Everyone Achieves More." Timu means "team" in Swahili, a word which represents how we work at all levels within and across the schools. Within the trust, we recognise everyone as an individual and we nurture, value and develop them. We aim to achieve the highest standards in all that we do and to have happy children and staff, eager and excited to come to school. We work in collaboration with other schools and organisations seeking the best innovative practice in teaching, sharing new ideas and learning from others. We use research as a springboard for change. We strive to make our schools even better, recruiting the very best to meet the needs of a changing world. We foster a positive attitude which allows everyone to develop new skills, build resilience and achieve their dreams.








You must have JavaScript enabled to view a map of the location


Training provider



Kent Training and Apprenticeships Business Support Team


0800 731 4297

Apprenticeship standard

Business administrator

Level 3 (A level)

Employer's Application Instructions

This employer has requested all applicants to apply through Kent Training and Apprenticeships online application system – Therefore, to apply for this position, please click on the link below and follow the online instructions.

This apprenticeship requires you to apply through the employer's website.

Apply now

Closing date: 25 Aug 2022