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Business Administration Apprentice Shivom Consultancy ltd

We are seeking a reliable, enthusiastic person to join our team as a Business Administration apprentice. This role will be at working remotely. The successful candidate will be expected to provide our virtual office with full support and to work with colleagues to deliver a comprehensive service.

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Closing date: 23 Jan 2023

Apprenticeship summary

  • Annual wage


  • Working week

    Flexible working, working hours are discussed and agreed with the team members, 7 hours a day.

    Total hours per week: 35

  • Expected duration

    12 Months

  • Possible start date

    30 Jan 2023

  • Date posted

    01 Jul 2022

  • Apprenticeship level

    Level 3 (A level)

  • Reference number


  • Positions

    1 available

What will the apprentice be doing?

This is an important and exciting opportunity to work across different aspect of business and support our growing team

What you will be doing?

Credit control:

  • Invoice management and contacting customers to ensure invoices are paid in a timely manner and liaising with Project Managers (as required) to resolve issues
  • Weekly reporting of overdue invoices to the Financial Controller
  • Monthly reconciliation of customer ledgers and statements of account
  • Processing incoming payments onto the accounting system

Accounts Receivable:

  • Processing of sales invoices and liaising with suppliers to obtain proof of delivery, where required

Sales order:

  • Converting sales quotes to sales order on the accounting system, completing checks and investigating variances to customer purchase orders

Admin support:

  • Assisting the finance team with general administrative duties
  • Working with the Financial Controller to deliver system improvement
  • Assisting the administration team with receiving calls to the switchboard, redirecting calls, taking messages and dealing with queries as necessary
  • Monitoring the central Finance mailbox

Business Development

  • Research & identify new potential partners, new categories, identify key contacts, generate interest, and develop partner relationships
  • Generation of new Business through outbound calling; pitch, present and develop relationships, develop the business sales and marketing strategy.
  • Identifying strategic marketing and product led opportunities to expand Shivom’s reach
  • Management of existing brands, including providing them with support and reporting, driving additional revenue and expanding on the existing relationships
  • Build and Maintain relationships with prospective clients
  • Work closely with Management to develop target lists, call strategies and messaging to generate opportunities for new business
  • Think strategically - seeing the bigger picture and setting aims and objectives in order to develop and improve the business
  • Have a good understanding of the businesses' products or services and be able to advise others about them
  • Implement value driven and cost-effective promotional strategy and activities with the marketing
  • Plan marketing and sales campaigns
  • Attend seminars, conferences and events where appropriate
  • Carry out sales forecasts and analysis and present your findings to senior management/directors


What training will the apprentice take and what qualification will the apprentice get at the end?

The apprenticeship will typically take between 12 and 18 months to complete.

This apprenticeship standard is at Level 3.

Where a business administrator has not already achieved Level 2 English and Maths, they must do so before taking the end-point assessment.

Career progression
The administration role may be a gateway to further career opportunities, such as management or senior support roles.

What is the expected career progression after this apprenticeship?

  • The role offers long term security and the opportunity to progress into a permanent position.

Requirements and prospects

Desired skills and personal qualities

Communication skills, IT skills, Attention to detail, Organisation skills, Customer care skills, Problem solving skills, Presentation skills, Administrative skills, Analytical skills


GCSE or equivalent Maths and English (Grade Grade A-C/8-4) Essential
A Level or equivalent one or more business related subjects (Grade Grade A-C/8-4) Essential

Things to consider

Key Benefits: • Be part of a successful and growing team • Work hard, learn, and excel your career • Plenty of opportunities to grow within the organisation • Benefit for free training in AWS and Microsoft Cloud concepts (sponsored certifications) • Experience attending and organising professional events across country Things to consider: • Remote working and flexible working hours • Mandatory training programmes privately sponsored for each employee. • Sponsored industry recognised certifications. • Quarterly social get togethers to celebrate shared successes • Be part of our initiatives in supporting local communities bridging digital divide

About the employer

We are an ambitious UK based company, operating since 2003. We are a specialised service provider supporting UK public and private sector organisations in: ▸ IT Strategy ▸ Agile Delivery and Public Cloud Migration/Adoption ▸ Architecture and Design ▸ Digital Transformation ▸ Public Cloud Adoption / Migration ▸ Delivering Software Engineering Services Our vision is “To be our clients’ most trusted partner” this mean transparency, excellent communications and delivery and being customer obsessed, helping our customers achieve their goals. We are London based, but mainly work remotely with visits to London or our client sites as and when needed. We work hard, work smart, look for continual improvement, self and assisted learning and aim to support each other


Shivom Consultancy ltd





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Training provider



Jamie Dobson

Apprenticeship standard

Business administrator

Level 3 (A level)

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