Apprentice Customer Service Administrator TROX UK
TROX UK Ltd is a subsidiary of TROX GmbH and we develop, manufacture and sell components and systems for indoor air conditioning and ventilation. We have manufacturing facilities and offices in Thetford.
This apprenticeship requires you to apply through the employer's website.
Apply nowClosing date: 31 Aug 2022
Apprenticeship summary
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Annual wage
£13,500.00
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Working week
Monday – Friday, 08:30 – 17:30 Mon – Thurs, 08:30 – 15:00 Friday
Total hours per week: 40.0
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Expected duration
12 Months
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Possible start date
07 Sep 2022
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Date posted
01 Jul 2022
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Apprenticeship level
Intermediate
Level 2 (GCSE) -
Reference number
VAC1000061194
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Positions
1 available
What will the apprentice be doing?
- Assisting with the management of the Customer Service & Orders Inbox, logging and distributing enquires/orders for processing
- Assisting with uploading appropriate documentation to CRM system
- Declining/updating and tracking enquiries that have failed assessment
- All administrative duties relating to estimating functions
- General maintenance of both LN and CRM systems
- The distribution of calls for both Internal Sales and Contracts providing feedback to both internal and external customers
- Providing cover for reception where neces
What training will the apprentice take and what qualification will the apprentice get at the end?
Customer Service Practitioner Level 2
What is the expected career progression after this apprenticeship?
There will be the opportunity to be offered a full-time customer service administrator role upon completion of the apprenticeship.Requirements and prospects
Desired skills and personal qualities
Qualifications
GCSE or equivalent English (Grade 4-9) Essential
Things to consider
About the employer
Employer
TROX UK
Address
Trox UK Ltd, Caxton Way
THETFORD
IP24 3SQ
Training
Training provider
WEST SUFFOLK COLLEGE
Apprenticeship standard
Customer service practitioner
Level 2 (GCSE)
Employer's Application Instructions
This apprenticeship requires you to apply through the employer's website.
Apply nowClosing date: 31 Aug 2022