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Customer Success Manager Apprentice (SWOOPOS) SWOOPOS

Estio Training have an exciting new opportunity for a Customer Success Manager Information Communications Technician with Swoopos, a fast-growing fintech company. Based in Wolverhampton, this role is totally remote with a work from home option available after training.

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Closing date: 22 Aug 2022

Apprenticeship summary

  • Annual wage

    £9,600.00

    £9600 - £12,000

  • Working week

    Days and shifts to be confirmed.

    Total hours per week: 37.5

  • Expected duration

    17 Months

  • Possible start date

    29 Aug 2022

  • Date posted

    29 Jun 2022

  • Apprenticeship level

    Advanced
    Level 3 (A level)

  • Reference number

    VAC1000060601

  • Positions

    1 available

What will the apprentice be doing?

  • Support clients with product training.
  • General problem-solving account management.
  • Dealing with existing clients.
  • Remote work from opportunity for right candidate.
  • 11am to 6pm mon-fri (flexible shifts available)
  • One weekend a month in exchange for extra days off.

What training will the apprentice take and what qualification will the apprentice get at the end?

Throughout the apprenticeship learners receive coaching, help and guidance from a dedicated team who are there to ensure they get the most from their work experience.

Successful completion of this apprenticeship gives you an accredited Level 3 Information Communications Technician, with training in how to:

  • Efficiently operate and control your ICT infrastructure – physical or virtual hardware, software, network services and data storage.
  • Use infrastructure management tools to automate the provisioning, testing, deployment and monitoring of infrastructure components.
  • Prioritise systems support tasks and monitor and maintaining system performance.
  • Maintain regulatory, legal and professional standards.
  • Support the information systems needs for your business.
  • level 3 certificate.

What is the expected career progression after this apprenticeship?

The role offers long term security and the opportunity to progress into a permanent position.

Requirements and prospects

Desired skills and personal qualities

Communication skills, Organisation skills, Problem solving skills, Initiative, Meet deadlines, Confidence

Qualifications

GCSE or equivalent English (Grade A*-C/9-4 or equivalent) Essential
GCSE or equivalent maths (Grade A*-C/9-4 or equivalent) Essential

About the employer

Swoopos was founded in 2017 with a mission is to develop a cost-efficient and multi-functional POS system that helps merchants to smoothly run their business and make profit. All our product features are developed in-house by our professional development team.

Employer

SWOOPOS

Address

28 Cleveland Street

Wolverhampton

WV1 3HT

Contact

Tom Crossland

tom.crossland@estio.co.uk

0113 3500 333

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Training

Training provider

ESTIO TRAINING LIMITED

Apprenticeship standard

Information communications technician

Level 3 (A level)

Before you apply

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