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Customer Service and Administration Apprentice P K GREEN ENTERPRISES LTD

An excellent opportunity has arisen for an apprentice to become part of the office team at PK Green. The apprentice will play a key role within the team to ensure all targets are met.

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Closing date: 28 Aug 2022

Apprenticeship summary

  • Annual wage


  • Working week

    Monday to Friday

    Total hours per week: 30.0

  • Expected duration

    15 Months

  • Possible start date

    01 Sep 2022

  • Date posted

    29 Jun 2022

  • Apprenticeship level

    Level 2 (GCSE)

  • Reference number


  • Positions

    1 available

What will the apprentice be doing?

Communicating with customers over telephone and by email / chat. Preparing order quotes, taking orders over the phone. Acquire in-depth product knowledge which will help in dealing with customer queries, generating sales orders. Chasing late deliveries and payments, dealing with returns, dealing with complaints, liaising with courier companies for lost shipments and claims, sending invoices to customers. Daily duties include generating sales orders, preparing invoices, scanning etc.

What training will the apprentice take and what qualification will the apprentice get at the end?

Intermediate Apprenticeship in Customer Service Functional Skills, if required

What is the expected career progression after this apprenticeship?

There will be a full time position available for the right candidate on completion.

Requirements and prospects

Desired skills and personal qualities

Attention to detail, Organisation skills


GCSE or equivalent Maths (Grade 4) Desired
GCSE or equivalent English (Grade 4) Desired

About the employer

PK Green is a British supplier of high quality lighting products. At PK Green, we produce unique, customised light boxes and lamps. All lights are assembled and customised in our workshop in Wolverhampton, England. Established since 2006, PK Green has supplied thousands of personalised light boxes and lamps to customers in the UK, Europe and United States. We supply unique lamps to hotels, spas, restaurants, resorts, film studios, TV shoots (adverts) and movie shoots.We supply custom branded light boxes to trade shows, exhibitions, concerts, DJs, events (especially experiential marketing events) and retail stores. Using the latest printers and highest quality materials, we can customise your lamps with your logo, text, photo or design.Our lighting range includes rechargeable and mains powered lights: modern floor lamps, pendant ceiling lights, floating pool and pond lights, ambient lighting, ball lights and LED cube stools.




Unit 26

Watery Lane Industrial Estate

Watery Lane

WV13 3SU

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Training provider


Apprenticeship standard

Customer service practitioner

Level 2 (GCSE)

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