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Apprentice Customer Care Assistant Nationwide Frame Services Ltd

Apprentice Customer Care Assistant for a double glazing company based in Adlington. You will undertake your Level 2 Customer Service Practitioners qualification.

This apprenticeship requires you to apply through the employer's website.

Apply now

Closing date: 23 Dec 2022

Apprenticeship summary

  • Annual wage

    £9,754.68

    Wages explained

    Apprentices are paid for their normal working hours and training that's part of their apprenticeship (usually one day per week).

    Minimum Wage Rates

  • Working week

    Monday - Thursday 8:00-5:00pm / Fridays 8:00-4:00pm / 1 hour unpaid lunch / 39 hours per week

    Total hours per week: 39.00

  • Expected duration

    14 Months

  • Possible start date

    30 Dec 2022

  • Date posted

    29 Jun 2022

  • Apprenticeship level

    Intermediate
    Level 2 (GCSE)

  • Reference number

    VAC1000060404

  • Positions

    1 available

What will the apprentice be doing?

• Answering phone calls and taking messages
• Making outbound calls to customers
• Arranging appointments
• Booking new jobs onto system and diaries
• Filing, printing and copying etc
• Other Ad Hoc office duties

What training will the apprentice take and what qualification will the apprentice get at the end?

Intermediate Level 2 Apprentice Customer Service Practitioner, including NVQ and functional skills maths and English. Work based learning.

What is the expected career progression after this apprenticeship?

• A great opportunity
to develop your career with an employer who supports continuing professional
development.
.

Requirements and prospects

Desired skills and personal qualities

Communication skills, Organisation skills, Customer care skills, Team working, Initiative

Qualifications

Other Basic Maths (Grade n/a) Desired
Other Standard English (Grade n/a) Desired

Things to consider

Monday - Thursday 8:00-5:00pm / Fridays 8:00-4:00pm / 1 hour unpaid lunch / 39 hours per week

About the employer

Well established, family run business working with new build developers in the north west of the country.

Employer

Nationwide Frame Services Ltd

Address

Kings House, Off Railway Road, Chorley

Adlington

Lancashire

PR7 4EH

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Training

Training provider

NORTH LANCS. TRAINING GROUP LIMITED(THE)

Apprenticeship standard

Customer service practitioner

Level 2 (GCSE)

Employer's Application Instructions

To apply, you must register with GetMyFirstJob and then follow the instructions to complete your application.

This apprenticeship requires you to apply through the employer's website.

Apply now

Closing date: 23 Dec 2022