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IT Support Apprentice ORBIS INVESTMENT ADVISORY LIMITED

An opportunity to learn first hand what a career in technology would entail. You will work as a key member of the UK based Infrastructure Technology team supporting users and systems across all global locations. If you are eager to make a meaningful contribution as part of your training curriculum, this opportunity is worth exploring.

This apprenticeship requires you to apply through the employer's website.

Apply now

Closing date: 30 Aug 2022

Apprenticeship summary

  • Annual wage

    £20,000.00

    Discretionary performance-based bonus; Company-funded private medical insurance

  • Working week

    Monday to Friday, 9am to 6pm

    Total hours per week: 40

  • Expected duration

    18 Months

  • Possible start date

    05 Sep 2022

  • Date posted

    28 Jun 2022

  • Apprenticeship level

    Advanced
    Level 3 (A level)

  • Reference number

    VAC1000060218

  • Positions

    1 available

What will the apprentice be doing?

  • Logging and responding to support requests in the ticketing system
  • Speaking to colleagues to troubleshoot incidents and get to the root of the problem
  • Upgrades and deployments of laptop computers
  • Configuring, implementing and supporting end-user devices (e.g. phones)
  • Setting up new starters and disabling access when people leave
  • Maintaining technical documentation and knowledgebase
  • Asking for help or escalating support requests when required
  • Ad-hoc projects as assigned by the Support Manager

What training will the apprentice take and what qualification will the apprentice get at the end?

The successful candidate will be studying towards a Information Communications Technician (Level 3) apprenticeship.

Different levels may be considered, depending on the experience and ability of the applicant.

The training will be led remotely via MS Teams and online learning materials, alongside regular contact with an assigned tutor.

What is the expected career progression after this apprenticeship?

Successful candidates may be considered for full-time employment.

Requirements and prospects

Desired skills and personal qualities

Communication skills, IT skills, Attention to detail, Organisation skills, Customer care skills, Problem solving skills, Analytical skills, Logical, Team working, Initiative, Non judgemental, Patience

Qualifications

GCSE or equivalent English (Grade C/4) Essential
GCSE or equivalent Maths (Grade C/4) Essential
A Level or equivalent Technical subject (Grade B) Desired

About the employer

Orbis is a global, privately owned investment firm, managing in excess of US$30 billion of assets, with offices across four continents and over 400 professionals. We have been creating long-term value for our clients since 1990. Our investment philosophy is fundamental, long-term and contrarian, and we are uniquely structured to encourage bold but considered decisions, even in times of stress. As a firm, our business model requires us to deliver meaningful outperformance to our clients.

Employer

ORBIS INVESTMENT ADVISORY LIMITED

Address

28 Dorset Square

London

NW1 6QG

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Training

Training provider

GINGER NUT MEDIA LIMITED

Apprenticeship standard

Information communications technician

Level 3 (A level)

Employer's Application Instructions

To complete your application, please submit your CV, cover letter and transcripts (all postsecondary to this point; unofficial are accepted)

This apprenticeship requires you to apply through the employer's website.

Apply now

Closing date: 30 Aug 2022