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Medical Administrator Apprentice SPIRE HEALTHCARE GROUP PLC

Spire Healthcare's administration teams are essential to the running of their hospital. Whether its greeting people at Reception, booking them in for an appointment or making sure their treatment paperwork is in order, everyone at Spire play’s their role as part of their team.

This apprenticeship requires you to apply through the employer's website.

Apply now

Closing date: 26 Aug 2022

Apprenticeship summary

  • Annual wage


  • Working week

    ***This is not a 9-5 role: early morning and evening work will be required - clinics are open 8am to 8pm and maybe some Saturdays but the rotas vary between departments so you will be on rota basis but can flex to suit needs, transport etc.***

    Total hours per week: 37.5

  • Expected duration

    16 Months

  • Possible start date

    05 Sep 2022

  • Date posted

    27 Jun 2022

  • Apprenticeship level

    Level 3 (A level)

  • Reference number


  • Positions

    3 available

What will the apprentice be doing?

Main Responsibilities:

  • Day to day patient administration support
  • Administration cover as required across the hospital
  • Admin support as required to clinical, finance and sales team as required
  • Admin support as required to support the management of Medical Records in accordance with Spire Policy, incorporating efficient filing processes, access to records and adherence to audit requirements
  • To have responsibility for ensuring that the administration processes for providing consultants and staff with all relevant clinical correspondence and diagnostic results are delivered effectively and in a timely manner
  • To maintain a comprehensive knowledge and understanding of the services provided by the hospital
  • To support effective patient administration in SAP/ Hospital Management System to ensure completion of the patient pathway from referral to discharge including any admin associated processes to deliver referral management, waiting list management, pre-op and discharge
  • To carry out administration in a timely manner that support the patient pathways pre and post consultation, by providing effective record keeping which ensure all patients are administered without delay and processed correctly.
  • Undertake daily task lists for any administration department
  • Use of RIS and /or associated clinical systems
  • Attend regular departmental meetings and keep up to date on all hospital matters relating to patient administration.
  • Comply with hospital policies and procedure ensuring that processes are compliant and delivered to the required regulatory and clinical standards required
  • Project a professional image, with concern for accuracy, confidentiality and customer-focused service.
  • Carry out other duties commensurate with the post and within post holder’s capabilities.

A comprehensive benefits package which includes but is not limited to:

  • 35 days annual leave inclusive of bank holidays
  • Employer and employee contributory pension with flexible retirement options
  • ‘Spire for you’ reward platform - discount and cashback for over 1000 retailers
  • Free Bupa wellness screening
  • Private medical insurance
  • Life assurance
  • Spire commit to our employees well-being through work life balance, on-going development, support and reward.

What training will the apprentice take and what qualification will the apprentice get at the end?

Business Administrator (Level 3) Apprenticeship Standard with AMSPAR

  • Level 2 Functional Skills in English Level 2 Functional Skills in maths

What is the expected career progression after this apprenticeship?

Development courses and internal opportunities for progression to other non-clinical roles, including Management.

Requirements and prospects

Desired skills and personal qualities

Communication skills, IT skills, Organisation skills, Customer care skills, Team working


GCSE or equivalent English (Grade 9-4/A*-C or above) Essential
GCSE or equivalent Maths (Grade 9-4/A*-C or above) Essential

Things to consider

***This is not a 9-5 role so will need the ability to cover shift patterns: early morning and evening work will be required*** Damar is committed to safeguarding and promoting the welfare of our apprentices and expects our employer partners to share this commitment and to take appropriate steps to ensure that learning takes place in a safe, healthy and supportive environment.

About the employer

At Spire Healthcare, caring is our passion. We are a leading independent hospital group in the United Kingdom and the largest in terms of revenue. From 39 hospitals and 8 clinics across England, Wales and Scotland, Spire Healthcare provides diagnostics, inpatient, day case and outpatient care. We offer specialised and personalised healthcare through fast access to consultations with specialists in a wide range of treatments, supported by advanced imaging and diagnostic technology We have been putting patients at the heart of everything we do for over 25 years. Everything we do works towards one vision; to provide the best care possible. We’re committed to looking after people, both patients and staff. Join us, and you’ll receive a warm welcome. We are profitable, successful business led by an experienced and stable senior management team, we provide the highest quality of care through the latest medical technology, new facilities, and a focus on inspiring leadership and employee development.




Spire Little Aston Little Aston Hall Dr, The Royal Town of Sutton Coldfield

Sutton Coldfield

B74 3NR

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Training provider



Sabina Adam

07566 289 979

Apprenticeship standard

Business administrator

Level 3 (A level)

Employer's Application Instructions

This apprenticeship requires you to apply through the employer's website.

Apply now

Closing date: 26 Aug 2022