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Office Administration Apprentice LWC DRINKS LIMITED

Having a business admin qualification you will have a highly transferable set of knowledge, skills and behaviours that can be applied in all sectors. This includes small and large businesses alike; from the public sector, private sector and charitable sector.

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Closing date: 22 Aug 2022

Apprenticeship summary

  • Annual wage


    Wages explained

    Apprentices are paid for their normal working hours and training that's part of their apprenticeship (usually one day per week).

    Minimum Wage Rates

  • Working week

    We operate a 7 day a week Business and will be required to work some Weekends on a Rota basis (1 in 6). Hours are between 9-5.

    Total hours per week: 37.5

  • Expected duration

    18 Months

  • Possible start date

    01 Sep 2022

  • Date posted

    27 Jun 2022

  • Apprenticeship level

    Level 3 (A level)

  • Reference number


  • Positions

    1 available

What will the apprentice be doing?

The role involves working as part of a team to ensure the smooth and efficient running of the Office, undertaking basic administration work as well as customer service duties.

Main Duties:

-          To be mainly involved in answering the phones within 3 rings to support the rest of the Office and transferring / dealing with the calls effectively

-          To serve customers collecting stock which involves cash handling and use of World Pay & PDQ machine.

-          To provide a range of clerical duties including photocopying, scanning, filing, message taking and sorting/distributing post.

-          To respond to routine correspondence and enquiries from members of the public, suppliers, and other staff.

-          To help the admin/cashier check drivers in when returning from delivering (this also involves cash handling)

-          To greet visiting guests and directing them to the relevant office and offering refreshments

-          To deal with all customer either in person or over the phone, contact effectively and courteously, in line with LWC Drink’s policies and procedures.

-          Order processing as and when required

-          To maintain manual and computerised systems including inputting data, keeping records, statistics, confidential and general filing systems.

-          Managing Excel Worksheets as and when required

-          To study towards and complete the NVQ level 2 in Business Administration.

We operate a 7 day a week Business and will be required to work some Weekends on a Rota basis (1 in 6)

What training will the apprentice take and what qualification will the apprentice get at the end?

The successful applicant will complete and obtain a Business Administration Qualification through Learning Curve Group. 

You will be taught through:

4-6 Weekly 1-2-1 Sessions with your tutor
20% Off The Job Training
The course is an 18-month-long programme
More info can be found here -

What is the expected career progression after this apprenticeship?

Career progression after the apprenticeship, previous apprentices have gone on to management roles and full time employment is available. 

Requirements and prospects

Desired skills and personal qualities

Communication skills, IT skills, Attention to detail, Organisation skills, Administrative skills, Team working, Initiative


GCSE or equivalent English (Grade C/4) Desired
GCSE or equivalent Maths (Grade C/4) Desired

About the employer

We work with all licensed establishments across the on-trade and off-trade, from large corporate businesses through to sole traders and event's organisers.




Unit 1

Mulberry Way, Dubmire Industrial Estate

Houghton Le Spring


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Training provider



Sarah Hall

Apprenticeship standard

Business administrator

Level 3 (A level)

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