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United Carpets are looking for a hard-working individual to join their retail team to work within the Wolverhampton store.

This apprenticeship requires you to apply through the employer's website.

Apply now

Closing date: 15 Oct 2022

Apprenticeship summary

  • Annual wage

    £10,004.80

    Wages explained

    Apprentices are paid for their normal working hours and training that's part of their apprenticeship (usually one day per week).

    Minimum Wage Rates

  • Working week

    9:00 - 18:00 5 days out of 7 and may include weekends

    Total hours per week: 40

  • Expected duration

    12 Months

  • Possible start date

    17 Oct 2022

  • Date posted

    27 Jun 2022

  • Apprenticeship level

    Intermediate
    Level 2 (GCSE)

  • Reference number

    VAC1000058827

  • Positions

    1 available

What will the apprentice be doing?

Duties will include but not be limited to:

- Deal directly with customers either by telephone, electronically or face to face

- Respond promptly to customer enquiries Handle and resolve customer complaints

- Obtain and evaluate all relevant information to handle product and service enquiries

 - Provide pricing and delivery information Perform customer verifications

- Set up new customer accounts, process orders, forms, applications and requests

 - Organise workflow to meet customer timeframes

- Direct requests and unresolved issues to the designated resource

- There will be physical elements to this role when assisting with deliveries, so a strong back is important

What training will the apprentice take and what qualification will the apprentice get at the end?

Teaching and learning the skills, knowledge and behaviours to be competent within Retail, working towards a Level 2 Retailer Apprenticeship with English and Maths unless exempt.

What is the expected career progression after this apprenticeship?

Full-time permanent role with the company

Requirements and prospects

Desired skills and personal qualities

Customer care skills, Physical fitness, Team working

Qualifications

GCSE or equivalent English (Grade 4/C) Desired
GCSE or equivalent Maths (Grade 4/C) Desired

About the employer

United Carpets and Beds is the UK's largest franchised flooring and bed retailer. Family owned and run until its public offering in 2005, United Carpets And Beds has lost none of the values that have created a reputation for bringing value for money flooring to everyone. Currently with 58 stores operating across the UK with new stores opening all the time, United Carpets and Beds status as a publicly quoted company has allowed it to grow and strengthen its customer service and support network. Exciting new product ranges encompass every type of flooring, from carpets and rugs to laminates and vinyl’s. With a huge selection of beds, we consider ourselves a one stop shop. Our commitment to maintaining our hard-earned reputation is unequivocal, as our promise to offer our customers the very best deals is as strong as ever.

Employer

NM CARPETS LTD

Address

2-4 Moseley Street

WV10 6HL

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Training

Training provider

THE NVQ TRAINING CENTRE LIMITED

Apprenticeship standard

Retailer

Level 2 (GCSE)


Employer's Application Instructions

Please click on the link below to apply

This apprenticeship requires you to apply through the employer's website.

Apply now

Closing date: 15 Oct 2022