Coronavirus (COVID-19): to find out how we can support you with your apprenticeship including if you have been affected by redundancy, read our updated information.

Customer Service Advisor Apprentice ENVIROTECH BUILDING SERVICES LTD

In this position you will be the first point of call for clients, suppliers, employees, and visitors; providing a professional and confident service by directing calls and welcoming visitors.

This apprenticeship requires you to apply through the employer's website.

Apply now

Closing date: 16 Oct 2022

Apprenticeship summary

  • Annual wage

    £9,379.50

    Wages explained

    Apprentices are paid for their normal working hours and training that's part of their apprenticeship (usually one day per week).

    Minimum Wage Rates

  • Working week

    Monday - Friday 9:00 - 17:00

    Total hours per week: 37.5

  • Expected duration

    12 Months

  • Possible start date

    17 Oct 2022

  • Date posted

    24 Jun 2022

  • Apprenticeship level

    Intermediate
    Level 2 (GCSE)

  • Reference number

    VAC1000058657

  • Positions

    1 available

What will the apprentice be doing?

Reception Duties:- • Answering and directing calls; directing calls and messages accordingly. • Meeting and greeting visitors. • Meeting room bookings. • Dealing with incoming and outgoing post. • Taking deliveries and distributing to employees. • Assist with manging the recycling within the office. Administrator Duties:- • Carry out secretarial responsibilities, such as preparing letters, answering telephone, taking messages, and replying to e-mails. • Updating details, Filing, photocopying, typing, archiving, etc. • Assist in completing stationery check list and reporting requirements. • Banking of cheques, taking letters / parcels to the Post Office. • Ensuring all relevant documentation are received, stored correctly, and dealt with accordingly. • Liaising with Clients, Subcontractors, Suppliers and other third parties, professionally.

What training will the apprentice take and what qualification will the apprentice get at the end?

Teaching and learning the skills, knowledge and behaviours within Customer Services

What is the expected career progression after this apprenticeship?

Full-time permanent role within the company

Requirements and prospects

Desired skills and personal qualities

Administrative skills, Attention to detail, Communication skills, Initiative

Qualifications

GCSE or equivalent English (Grade 4/C) Desired
GCSE or equivalent Maths (Grade 4/C) Desired

About the employer

Envirotech Group delivers bespoke design, build and maintenance services to an impressive client list across the UK. Independently owned and with more than 30 years experience our technical and knowledgeable teams all share one common goal - to help our clients meet their business objectives, improve their workplace environment and be legally compliant.

Employer

ENVIROTECH BUILDING SERVICES LTD

Address

Envirotech House

26 Roman Way

B46 1HQ

You must have JavaScript enabled to view a map of the location


Training

Training provider

THE NVQ TRAINING CENTRE LIMITED

Apprenticeship standard

Customer service practitioner

Level 2 (GCSE)


Employer's Application Instructions

Please click on the link below to apply

This apprenticeship requires you to apply through the employer's website.

Apply now

Closing date: 16 Oct 2022