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Apprentice Store Retail Supervisor- Go Outdoors- York JD SPORTS FASHION PLC

Go Outdoors are working closely with Qube Learning to source and recruit the perfect apprentice to fit in to an already successful and established team. You will be part of the only UK Outdoor Retailer to offer good, better, and the best products around.

This apprenticeship requires you to apply through the employer's website.

Apply now

Closing date: 20 Oct 2022

Apprenticeship summary

  • Annual wage

    £7,503.60 to £14,820.00

    Wages explained

    Apprentices are paid for their normal working hours and training that's part of their apprenticeship (usually one day per week).

    Minimum Wage Rates
  • Working week

    Monday to Friday 9am to 5pm, shifts, may work evenings and weekends.

    Total hours per week: 30

  • Expected duration

    15 Months

  • Possible start date

    05 Nov 2022

  • Date posted

    04 Aug 2022

  • Apprenticeship level

    Level 3 (A level)

  • Reference number


  • Positions

    1 available

What will the apprentice be doing?

Duties and Responsibilities: 

  • Make customers feel welcome by acknowledging them when they enter the store. 
  • Ask customers what was wrong with a product if it is returned and offer replacements or alternatives to ensure the customers’ needs are met.
  • Show a genuine interest in the customers’ needs to identify and recommend the right products to fulfil the customer’s needs. 
  • Create excitement around the products and the possibilities they offer to help the customer visualise the potential opportunities. 
  • Offer alternative solutions to customers when a product they wanted are unavailable, so the customers’ needs are still fulfilling.
  • Help customers to make the decision to buy the products that are right for their needs. 
  • Take personal ownership development by keeping up to date with product knowledge. 
  • Take pride in maintaining store and department standards inside and out by create inspiring displays to showcase our products.

What training will the apprentice take and what qualification will the apprentice get at the end?

Retail team leader level 3 qualification including Functional Skills in Maths and English if required

What is the expected career progression after this apprenticeship?

To become a permanent member of the Go Outdoors team and continue your development within the company.

Requirements and prospects

Desired skills and personal qualities

Communication skills, Customer care skills, Initiative, Polite


GCSE or equivalent English (Grade 4/C) Essential
GCSE or equivalent Maths (Grade 4/C) Essential

About the employer

GO Outdoors is the “one stop shop” for the whole family for everything Outdoors and can service your needs whether you are planning a camping holiday in the Lakes, a bike ride in the hills or a fishing trip with friends. GO focuses on innovation and value, and ranges in-demand, exclusive brands such as Hi-Gear, Rab, North Ridge and Freedom Trail, across unique product categories.





YO31 7JB

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Training provider


Apprenticeship standard

Retail team leader

Level 3 (A level)

Employer's Application Instructions

Please click on the link below to apply

This apprenticeship requires you to apply through the employer's website.

Apply now

Closing date: 20 Oct 2022