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Service Delivery Business Administration Apprentice Collins Aerospace

In this role you will provide administrative and clerical support to the stakeholders of the company. Furthermore, the successful candidate will develop a basic understanding of a variety of internal operations and processes to provide excellent service delivery.

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Closing date: 26 Aug 2022

Apprenticeship summary

  • Annual wage


    Pay will be reviewed every six months

  • Working week

    Monday - Thursday 8am - 4.30pm, Friday 8am - 1pm (working times will be confirmed at interview)

    Total hours per week: 37

  • Expected duration

    18 Months

  • Possible start date

    30 Aug 2022

  • Date posted

    22 Jun 2022

  • Apprenticeship level

    Level 3 (A level)

  • Reference number


  • Positions

    2 available

What will the apprentice be doing?

  • To develop an understanding of the business Operating System 'Core'
  • Provide general administrative support, including photocopying, making logbooks, laminating, and conducting audits of the conferance rooms
  • Booking domestic and international travel
  • Managing the Xerox supplier relationship
  • To assist in the development of Early Careers coordination
  • Management of system reporting including Medigold and Autotime
  • To develop/maintain spreadsheets or databases containing internal data
  • Liaise with internal/external stakeholders to resource training
  • To attend staff meetings & training, including work towards the academic element of the role
  • To work in accordance with set policies and procedures
  • To assist in the maintaining a safe working environment in accordance with health & safety policy

What training will the apprentice take and what qualification will the apprentice get at the end?

  • Full Business Administrator Level 3 standard
  • On the job training to support job role development
  • Off the job training - as agreed/set by the employer
  • Functional Skills support (maths/English) - if required
  • One day per month College support day - if required

What is the expected career progression after this apprenticeship?

  • Possibility of future progression/employment opportunities upon successful completion of Level 3.

Requirements and prospects

Desired skills and personal qualities

Communication skills, IT skills, Attention to detail, Organisation skills, Customer care skills, Problem solving skills, Administrative skills, Logical, Team working, Creative, Initiative


GCSE or equivalent English (Grade A*/9 - C/4) Desired
GCSE or equivalent Mathematics (Grade 9* /A - 4/C) Desired

Things to consider

Whilst most of the qualification will be delivered remotely, supported by regular training/site visits, there may be a requirement for regular College attendance to support qualification requirements (possibly one full day per month).

About the employer

Collins Aerospace, a unit of Raytheon Technologies, is a leader in technologically advanced and intelligent solutions for the global aerospace and defence industry. Created in 2018 by bringing together UTC Aerospace Systems and Rockwell Collins, Collins Aerospace has the capabilities, comprehensive portfolio and expertise to solve customers' toughest challenges and to meet the demands of a rapidly evolving global market. We hope you join us as we REDEFINE AEROSPACE.


Collins Aerospace


Clittaford Road




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Training provider



Trevor Barnes

07836 536590

Apprenticeship standard

Business administrator

Level 3 (A level)

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