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Service Administrator Apprenticeship MOTUS GROUP (UK) LIMITED

We are looking to recruit an Apprentice to join the friendly Team to become a Service Administrator with us at Motus Commercials DAF in Avonmouth, Bristol.

This apprenticeship requires you to apply through the employer's website.

Apply now

Closing date: 15 Aug 2022

Apprenticeship summary

  • Annual wage

    £10,982.40

  • Working week

    Days and shifts are to be confirmed

    Total hours per week: 40.0

  • Expected duration

    18 Months

  • Possible start date

    22 Aug 2022

  • Date posted

    17 Jun 2022

  • Apprenticeship level

    Advanced
    Level 3 (A level)

  • Reference number

    VAC1000056716

  • Positions

    1 available

What will the apprentice be doing?

Motus Commercials is an approved DAF Commercial Vehicle dealership located in Avonmouth and is on the lookout for a dedicated Commercial Vehicle Service Administrator Apprentice to become a fully qualified Service Administrator. As our new Apprentice, you will join our friendly Team which will see you working 5 days a week, Monday to Friday, 08.00 - 16.30 in our approved DAF dealership service Team.

The rapid evolution of today’s commercial vehicles and technology keeping them running means that first class training for apprentices involved in the vital service and maintenance of these vehicles is more important than ever. This apprentice programme gives you the chance to join the select group of Service Administrators assisting in maintaining some of the most modern, sophisticated vehicles on the road keeping the country running.

What Will You Be Doing?

Motus Commercials in Avonmouth is an approved DAF Dealership and are hiring a new Commercial Vehicle Service Administrator Apprentice who can learn how to manage our service reception in an efficient manner ensuring customers vehicles are being maintained to the correct standards

  • Providing exceptional customer service using various forms of communication for example in person, phone, or email.
  • Providing administration support to the workshop for example correctly invoicing vehicles upon completion ensuring a swift turn around for payment of work carried out.
  • Liaise with the workshop to monitor vehicle progress and drive a process ensuring vehicles are updated on the system and with the customer to maintain Brilliant customer relationships both internally and externally.
  • Dealing with customer queries.
  • Exceeding customer expectation by ensuring you are part of a
  • Brilliant Team which provides a quality service to all customers getting their vehicles back on the road to keep our country running.
  • To undertake hands on training within the Service Department by working with your nominated mentor.
  • To understand key performance targets and support your colleagues and team to achieve them
  • To embrace all opportunities of learning and developing alongside some of our already Brilliant fully skilled Service Administrators.
  • To attend recognised courses of instruction and achieve the correct pass mark for each course.
  • To always work to the best of his/her ability.
  • To respect the property of the Company and any property for which the Company is responsible, or which is in their care.
  • To assist with general housekeeping duties required within the service reception area.
  • To enjoy your time as a Brilliant Colleague within Motus Commercials.

What training will the apprentice take and what qualification will the apprentice get at the end?

Business Administrator Level 3.

This apprenticeship programme is delivered with a blended learning approach and includes a mixture of onsite tutor visits and online tutor led sessions. All delivery is completed in the workplace and you will not need to attend any off-site training.

 

What is the expected career progression after this apprenticeship?

This is a fantastic opening to apply for permanent employment in a varied and ever expanding industry. Motus Commercials has an enviable reputation for well trained, high quality staff and this is a career opportunity not to be missed.


Requirements and prospects

Desired skills and personal qualities

Communication skills, IT skills, Attention to detail, Organisation skills, Customer care skills, Problem solving skills, Administrative skills, Analytical skills, Logical, Team working, Initiative

Qualifications

GCSE or equivalent English (Grade 4/C) Essential
GCSE or equivalent Math's (Grade 4/C) Essential

About the employer

At Motus Commercials one of our core values is we believe Our Colleagues Are Our Most Important Asset and you can be assured that should you be offered a position with us you will receive industry leading training and will become part of a Brilliant Team. What’s in it for you? From day 1 as a Motus Commercials colleague, you will have access to a comprehensive benefits package including: Industry Leading Training. Family & Friends Discounted Car Scheme. 31 days holiday per year (inclusive of Bank Holidays) rising to 33 on celebration of 5 years’ service. Team Member Auto-enrolment Pension Scheme with employer contribution. Onsite mental health first aiders. Discounted Healthcare scheme. Life Assurance. Being Brilliant awards. Career progression opportunities. Internal engagement initiatives. Retail discounts saving £££'s at high street stores, health & beauty, going out, travel and much more. Employee Assistance Programme to help with life changes. The opportunity to get involved in a range of charity fundraising initiatives. We also pride ourselves on offering internal and external training and development opportunities along with realistic career paths for each member of our team through our People Partnership initiative.

Employer

MOTUS GROUP (UK) LIMITED

Address

Motus Commercials

Severn Road

Avonmouth

BS11 0YL

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Training

Training provider

LEARNING SKILLS PARTNERSHIP LTD

Contact

Holly

Holly.Parkinson@lsprecruit.com

07432840539

Apprenticeship standard

Business administrator

Level 3 (A level)


Employer's Application Instructions

To apply for this vacancy please click 'Apply now' and you will be redirected to the GetMyFirstJob website where you will be required to submit an application. If this is your first visit to GetMyFirstJob you will be required to register on the website, please complete all fields upon registration and ensure you attach a copy of your CV.

This apprenticeship requires you to apply through the employer's website.

Apply now

Closing date: 15 Aug 2022