Business Administration Apprentice MR JOHN JOHNSTONE T/A J M J ACCOUNTANCY
To support the Customers and the department with administration duties. To deliver a professional, timely, efficient and friendly service to our customers both internal and external.
Closing date: 20 Feb 2023
Apprenticeship summary
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Annual wage
£12,000.00
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Working week
Monday to Thursday 9am to 5:30pm Friday 9am to 1pm
Total hours per week: 35
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Expected duration
18 Months
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Possible start date
06 Mar 2023
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Date posted
15 Jun 2022
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Apprenticeship level
Advanced
Level 3 (A level) -
Reference number
VAC1000055788
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Positions
1 available
What will the apprentice be doing?
- To maintain all Customer records and documentation.
- To maintain online customer records accurately.
- To help with production and collation of reports for Head of Customer Relations.
- To provide support and assist where possible in answering and resolving day to day customer queries, including opening the post, answering the telephone and responding to emails
- Throughout the apprenticeship, to acquire exceptional customer service skills, seeking advice from the wider team where in doubt and gain confidence in resolving queries to a satisfactory conclusion referring them up the line.
- To comply at all times with the letter and spirit of the Company’s Health, Safety & Environmental Policy, Equality & Diversity Policy and Code on Business Conduct and Behaviour.
- Carry out such other duties as are reasonably requested by the jobholder’s line manager from time to time.
What training will the apprentice take and what qualification will the apprentice get at the end?
Working towards completing Level 3 Business Administrator Apprenticeship Standard. Work based learning with monthly workshops at Hertford regional College.
What is the expected career progression after this apprenticeship?
There will be opportunities for progression and a permanent position subject to performance.
Requirements and prospects
Desired skills and personal qualities
Qualifications
GCSE or equivalent Maths (Grade A-C (9-4)) Essential
Things to consider
About the employer
Employer
MR JOHN JOHNSTONE T/A J M J ACCOUNTANCY
Address
10 WATERMARK WAY
FOXHOLES BUSINESS PARK
HERTFORD
SG13 7TZ
Training
Training provider
HERTFORD REGIONAL COLLEGE
Contact
The Apprenticeship Team
01992411572
Apprenticeship standard
Business administrator
Level 3 (A level)
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