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Customer Service Advisor Apprenticeship BEVERLY HILLS JEWELLERS LTD

Do you want a job you would hate to leave? Do you seek a job role which offers high satisfaction as well as the opportunity to develop your skills and experience? If so, we have the perfect position for you!

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Closing date: today

Apprenticeship summary

  • Annual wage

    £12,000.00

  • Working week

    Monday - Sunday (two days off a week) 9am - 6pm

    Total hours per week: 40

  • Expected duration

    15 Months

  • Possible start date

    16 Aug 2022

  • Date posted

    15 Jun 2022

  • Apprenticeship level

    Intermediate
    Level 2 (GCSE)

  • Reference number

    VAC1000055645

  • Positions

    4 available

What will the apprentice be doing?

We would like the successful candidates to fulfil the following duties:

  • Learning how to serve customers and build rapport
  • Window Merchandising
  • Liaising with workshops and suppliers
  • Maintaining Store standards i.e. Cleanliness and Organisation
  • Answering phone calls and emails from customers
  • Gaining a sufficient knowledge of our products and services
  • Helping keep daily track of all stock

What training will the apprentice take and what qualification will the apprentice get at the end?

  • Level 2 Customer Service Practitioner Apprenticeship Standard
  • Functional Skills if required 

What is the expected career progression after this apprenticeship?

  • Full time role within the company

Requirements and prospects

Desired skills and personal qualities

Attention to detail, Organisation skills, Customer care skills, Problem solving skills, Presentation skills, Team working, Creative

Qualifications

GCSE or equivalent Maths/English (Grade Grade A*-C (9-4)) Desired

Things to consider

Weekends working.

About the employer

We first opened our doors in 1987 and have since gone from strength to strength. Today, Beverley Hills carries on the tradition of excellence by bringing you the very best in craftsmanship and quality. We buy and sell an array of fine diamond and coloured stone jewellery and have built a reputation that our customers can trust with quality customer service and craftsmanship, followed by excellent aftercare. Our team of gemologists and designers work tirelessly to source, design and provide the very best jewellery, all whilst offering very competitive prices. We specialise in engagement rings, wedding bands, diamond and coloured stone jewellery, along with a full bespoke service. We also carry a large collection of pre-owned jewellery where you will find branded, vintage and antique items.

Employer

BEVERLY HILLS JEWELLERS LTD

Address

108 HATTON GARDEN

LONDON

EC1N 8LY

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Training

Training provider

KEY TRAINING LIMITED

Contact

Jack Skiggs

Jack.Skiggs@KeyTraining.co.uk

07526012423

Apprenticeship standard

Customer service practitioner

Level 2 (GCSE)


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