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Customer Service Receptionist/Beauty Therapist Apprentice MY SKIN SPA LTD

A fabulous opportunity for a motivated, sales oriented receptionist/Junior Beauty Therapist with excellent communication and engageable skills to work in our busy clinic. The successful candidate must have a passion for the aesthetic industry. You will be a good communicator with great customer service skills.

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Closing date: 21 Aug 2022

Apprenticeship summary

  • Annual wage

    £7,503.60

    Wages explained

    Apprentices are paid for their normal working hours and training that's part of their apprenticeship (usually one day per week).

    Minimum Wage Rates

  • Working week

    Various shifts between Tuesday to Saturday. Shift times to be confirmed/discussed at interview.

    Total hours per week: 30.0

  • Expected duration

    15 Months

  • Possible start date

    29 Aug 2022

  • Date posted

    16 Jun 2022

  • Apprenticeship level

    Intermediate
    Level 2 (GCSE)

  • Reference number

    VAC1000055498

  • Positions

    1 available

What will the apprentice be doing?

The Duties include:

  • General Reception duties
  • Answering the telephone
  • Booking Customers in for treatments
  • Helping to keep the clinic clean and tidy
  • Carrying out minor treatments once trained

You will be trained to complete Laser Hair Removal and complete a core of knowledge. The role will require you to be confident in up selling and working to daily/monthly targets.

It is an extremely professional and welcoming environment to all clients and team members

Benefits are:

  • Competitive rate of pay depending on experience
  • Extensive Training provided
  • Company bonus & incentives
  • Career development

The successful candidate must have a passion for the aesthetic industry. You will be a good communicator with great customer service skills. You will be able to work towards daily/monthly targets.

We are looking for a junior therapist who can demonstrate a high standard of professionalism and attention to detail be friendly and enthusiastic who enjoys building relationships with clients, have a passion for looking after the customer and works well as part of a team.

What training will the apprentice take and what qualification will the apprentice get at the end?

Customer Service Practitioner Level 2 Apprenticeship Standard Qualification.

Functional Skills maths and English will be incorporated if required.

On the job training.

Full training will be provided on an ongoing daily basis and when required. You will be working towards a NVQ qualification. An assessor will be allocated to you to progress/help you through you course. Continual assessment for NVQ’s coupled with assignments/or exams depending on course of study.  No college attendance is required, your course will be delivered in your workplace.

Time spent training will be part of the agreed contracted hours of the working week.  At the end of your training you will sit an exam and submit course work as part of your assessment, and you will receive a Level 2 qualification.

 

What is the expected career progression after this apprenticeship?

Potential future career progression.


Requirements and prospects

Desired skills and personal qualities

Communication skills, Customer care skills, A great passion for the role

Qualifications

NVQ or SVQ Level 2 or equivalent Beauty (Grade Pass, Merit or Distinction) Essential

Things to consider

Aesthetics Industry Knowledge is preferable. Applicant must be a great "people person". Social media savvy

About the employer

Our passionate team of highly trained therapists are on hand to ensure that you receive the best possible results using our result driven non- surgical technology for the face & body. We offer a complimentary consultation service which includes a full and thorough assessment. Technology to target concerns such as fat removal, skin tightening & cellulite for the face & body. In addition to our renowned 3D- lipo treatments, My Skin Spa offer a range of prescriptive facial treatments to target a number of skin concerns such as anti- ageing, pigmentation & acne using our high tech 3D-skintech system for the face. My Skin Spa’s laser experts use the Diode Laser Ice machine, Gold standard technology with clinical evidence of effective laser hair removal on all skin types. To provide a comfortable and effective laser hair removal experience. This latest advance in laser hair removal technology heats beneath the skin to alter the function. An exceptional standard of client care, our highly-experienced team believe in healthy skin and healthy ageing – our mission isn’t just about making you look good on the outside, it’s about helping improve your self-confidence and inner wellbeing too. Whatever your goals, be they to redefine your figure, to feel fitter and healthier or simply to turn the clock back a few years, My Skin Spa Clinic has the wisdom and experience to help you achieve them My Skin Spa currently has a chain of clinics, offering a range of aesthetic treatments. • Cryolipolysis / Fat Freezing • Radio Frequency • Ultrasound Cavitation • HIFU - Non-Surgical Face Lift • Skin Tightening • Cellulite Reduction • Hydrafacial • Microneedling • Skin Peels • Advanced Facials • Body Contouring treatments • Laser Hair Removal

Employer

MY SKIN SPA LTD

Address

29 Market Street

Stourbridge

DY8 1AB

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Training

Training provider

DUDLEY COLLEGE OF TECHNOLOGY

Contact

Julie Perks

julie.perks@dudleycol.ac.uk

01384363314

Apprenticeship standard

Customer service practitioner

Level 2 (GCSE)


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