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Customer Service Apprentice SPECTRUM DIGITAL IMAGING LTD

Working closely with internal and external customers, meeting deadlines, and dealing with customer orders. Understand the products or services that are available from the organisation and keep up-to-date.

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Closing date: 30 Sep 2022

Apprenticeship summary

  • Annual wage

    £15,210.00

  • Working week

    Monday-Friday 09:00-16:00

    Total hours per week: 32.5

  • Expected duration

    18 Months

  • Possible start date

    01 Oct 2022

  • Date posted

    13 Jun 2022

  • Apprenticeship level

    Intermediate
    Level 2 (GCSE)

  • Reference number

    VAC1000054790

  • Positions

    1 available

What will the apprentice be doing?

Duties will include: -Answering Telephone -Greeting customers -Order Processing -Delivery notes and job bag filing -Competent use of the company software -Purchase order number uploading -Checking ancillaries for approved jobs

What training will the apprentice take and what qualification will the apprentice get at the end?

Customer Service Practitioner Level 2 Relevant workplace training Functional Skills if required

What is the expected career progression after this apprenticeship?

Potential full time role offered at the end of the apprenticeship.

Requirements and prospects

Desired skills and personal qualities

Attention to detail, Communication skills, Customer care skills, IT skills, Organisation skills, Presentation skills, Team working

Qualifications

GCSE or equivalent English (Grade 4) Desired
GCSE or equivalent Maths (Grade 4) Desired

Things to consider

How will you travel to work?

About the employer

Spectrum Print & Visuals are a printing company based in Walsall. We offer a variety of products and services and have been established for 40 years. We pride ourselves on longstanding partnerships and loyal customers.

Employer

SPECTRUM DIGITAL IMAGING LTD

Address

Spectrum House

Leamore Lane

Walsall

WS2 7TQ

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Training

Training provider

P.T.P. TRAINING LIMITED

Apprenticeship standard

Customer service practitioner

Level 2 (GCSE)


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