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Children & Families Disability Office Apprentice Kingston upon Hull City Council

The apprentice will provide administrative support to the Children, Families and Young Peoples Disabilities Team. The apprentice will be required to provide an efficient, accurate and responsive customer focused administration support ensuring compliance with procedures and practices to supoort the delivery of front line services

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Closing date: 17 Jul 2022

Apprenticeship summary

  • Annual wage

    £9,279.88

    Wages paid monthly on last working day of the month.

  • Working week

    Monday to Friday

    Total hours per week: 37

  • Expected duration

    15 Months

  • Possible start date

    25 Jul 2022

  • Date posted

    11 Jun 2022

  • Apprenticeship level

    Advanced
    Level 3 (A level)

  • Reference number

    VAC1000054177

  • Positions

    1 available

What will the apprentice be doing?

The duties will include:

  • Dealing with enquiries face to face and by telephone from member of the public and internal/external agencies
  • Supporting the team with numerous tasks, at times involving highly sensitive and confidential information
  • Maintaining specific databases
  • Inputting and extracting data
  • Procurement functions
  • Undertaking document processing functions; and the preparation and production of documents in a professiona style using a range of software packages
  • Use Microsoft Office packages e.g. Word, Excel and powerpoint
  • General Administration Duties

What training will the apprentice take and what qualification will the apprentice get at the end?

Public Service Operational Delivery Officer Level 3 Apprenticeship Standard:

Level 2 Award
Level 3 Certificate
End Point Assessment (EPA)
Functional Skills in maths, English if required
Regular training and development sessions to meet the needs of the employer and the apprentice

What is the expected career progression after this apprenticeship?

The successful candidate will be given the opportunity of full time employment upon completion of the advanced apprenticeship if available.

 

 


Requirements and prospects

Desired skills and personal qualities

Communication skills, IT skills, Attention to detail, Organisation skills, Customer care skills, Administrative skills, Team working, Good Interpersonal skills

Qualifications

GCSE or equivalent English (Grade A - C / 7 - 4) Desired
GCSE or equivalent Maths (Grade A - C / 7 - 4) Desired
NVQ or SVQ Level 2 or equivalent Business Administration (Grade Level 2) Desired

Things to consider

Applicant must attend HTAE initial assessment and interview process to be considered for shortlisting by the company, invites to these sessions will be sent via the email you have used to apply.

About the employer

Hull City Councils Childrens and Families Services are looking to appoint an apprentice to join their friendly team. They are looking for someont to assist with a range of Administration functions supporting the delivery of front line Childrens and Families Service. Due to the sensitive nature of our work the desire to protect and safeguard vunerable children and young people is desirable, the data protection of our clients and their information is essential.

Employer

Kingston upon Hull City Council

Address

Bellfield House

Middlesex Road

Hull

HU8 0RB

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Training

Training provider

KINGSTON UPON HULL CITY COUNCIL

Contact

Employer Engagement Team

business.engagement@hullcc.gov.uk

01482 614157

Apprenticeship standard

Public service operational delivery officer

Level 3 (A level)


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