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069 Business Administrator Apprenticeship OPTIMA CLAIMS LTD

Our clients based in Lincoln are currently recruiting a business administration apprentice to join their team. Optima Claims.

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Closing date: 31 Aug 2022

Apprenticeship summary

  • Annual wage


  • Working week

    Monday to Friday Hours to be confirmed

    Total hours per week: 37.5

  • Expected duration

    18 Months

  • Possible start date

    05 Sep 2022

  • Date posted

    14 Jun 2022

  • Apprenticeship level

    Level 3 (A level)

  • Reference number


  • Positions

    1 available

What will the apprentice be doing?

  • Dealing with incoming and outgoing post
  • Speaking to customers, their representatives and insurers via telephone
  • Helping in the administration of providing temporary replacement vehicles through our supply chain
  • Helping in the administration of monitoring vehicle damage repairs via our network of vehicle repairers
  • Providing general administrative support to Motor Claims
  • Handlers on a day to day basis

What training will the apprentice take and what qualification will the apprentice get at the end?

Level 3 Business Administrator, including an End Point Assessment
Functional Skills Level 2 in English if required 
Functional Skills Level 2 in maths if required

What is the expected career progression after this apprenticeship?

There is always a chance to progress into a solid job role or complete further education.

Requirements and prospects

Desired skills and personal qualities

Communication skills, IT skills, Attention to detail, Organisation skills, Customer care skills, Problem solving skills, Presentation skills, Administrative skills, Team working, Initiative, Patience


GCSE or equivalent English (Grade C/4 or above) Desired
GCSE or equivalent Maths (Grade C/4 or above) Desired

About the employer

At Optima Claims we have over 30 years’ experience in the insurance industry. We specialise in working with commercial insurance brokers, insurers and directly with fleets, to provide personal, tailored, start-to-finish motor claim solutions. Our approach is to ensure good knowledge and understanding of all customers and to provide solutions which are flexible, transparent and fair.





Allenby Business Village

Crofton Road


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Training provider



Laura Coleman

01522 501300

Apprenticeship standard

Business administrator

Level 3 (A level)

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