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IT Support Apprentice (Project Centre , part of Marston Holdings) Project Centre (part of Marston Holdings)

Estio Training have an exciting new opportunity for an IT Support Engineer to complement their existing teams, helping them keep their equipment, software and services correctly configured, secure and up to date and assist with onboarding all new recruits.

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Closing date: 15 Aug 2022

Apprenticeship summary

  • Annual wage

    £17,374.00

  • Working week

    Monday to Friday. Shifts to be confirmed.

    Total hours per week: 37.5

  • Expected duration

    17 Months

  • Possible start date

    22 Aug 2022

  • Date posted

    10 Jun 2022

  • Apprenticeship level

    Advanced
    Level 3 (A level)

  • Reference number

    VAC1000054151

  • Positions

    1 available

What will the apprentice be doing?

  • Provide on-site technical support to all staff across various offices
  • Have a sympathetic and understanding approach to all service users
  • Work with our IT service provider and in-house IT service department to minimise IT downtime and ensure evolving user requirements are being met.
  • Produce any follow up actions and escalate as necessary within the business

What training will the apprentice take and what qualification will the apprentice get at the end?

This apprenticeship will give you a Level 3 Information Communication Technician with training in areas such as:

  • Functional skills, maths L2 and English L2
  • PC Fundamentals
  • Business Processes & Customer Services
  • Networking & Architecture
  • Mobile & Operating Systems
  • Cloud Services
  • Coding & Logic

Some of these modules will include an option to take an examination in order to receive a professional certificate.

What is the expected career progression after this apprenticeship?

The role offers long term security and the opportunity to progress into a permanent position

Requirements and prospects

Desired skills and personal qualities

Communication skills, Attention to detail, Organisation skills, Team working, Initiative, Flexible work ethic

Qualifications

GCSE or equivalent English (Grade A*-C/9-4 or equivalent) Essential
GCSE or equivalent Maths (Grade A*-C/9-4 or equivalent) Essential

Things to consider

• Relevant 1st line / Helpdesk support / Internal IT Support experience. • Experience using and troubleshooting Microsoft Office (MS Word, Excel and PowerPoint). • Will be London based but require some travel to other UK offices • Preferable experience / understanding with AutoDesk software including AutoCAD

About the employer

Project Centre, part of Marston Holdings, is a leading design, engineering and landscape architecture consultancy that is passionate about designing places for the people that use them. We offer a range of services focused on providing our clients with the very best planning, design and engineering solutions. We have offices in London, Manchester, Ashford, Slough, Edinburgh and Brighton.

Employer

Project Centre (part of Marston Holdings)

Address

87 Paines Lane

Pinner

HA5 3BY

Contact

Tom Crossland

tom.crossland@estio.co.uk

0113 3500 333

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Training

Training provider

ESTIO TRAINING LIMITED

Apprenticeship standard

Information communications technician

Level 3 (A level)

Before you apply

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