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We are working with our employer Evolve Housing to offer this exciting apprenticeship opportunity to four aspiring Support Workers. With a generous starting salary that increments frequently throughout the duration of the apprenticeship, supportive colleagues and a clear path for progression, this may be the opportunity you’ve been looking for!

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Closing date: 29 Jul 2022

Apprenticeship summary

  • Annual wage


    Pay begins at £17,505 per annum initially for six months, then following completion of probation, the salary will raise to £21,855 pro rata until the end of the apprenticeship programme (subject to a satisfactory probationary assessment).

  • Working week

    Working hours are 37.5 hours per week. For the first six months, you will be working Monday to Friday, 9am – 5pm. After completion of probation, you will move to a rota of 5 days a week, including weekends and 7.5 hour shifts, between 7am and 10pm.

    Total hours per week: 37

  • Expected duration

    18 Months

  • Possible start date

    08 Aug 2022

  • Date posted

    10 Jun 2022

  • Apprenticeship level

    Level 3 (A level)

  • Reference number


  • Positions

    4 available

What will the apprentice be doing?

We are recruiting for Support Worker apprentices to assist Evolve Housing in continuing their provision of supporting those at risk of homelessness with their health and wellbeing.

As an apprentice, you will learn to develop the knowledge, skills and behaviours needed to support individuals, families & communities with their health and wellbeing. Typical duties/responsibilities will include:

  • Supporting Evolve’s customers to reach their potential and improve their quality of life through aspirational goal setting
  • Engage with them to identify their strengths as part of Evolve’s asset-based approach and identify their needs, opportunities, rights and responsibilities
  • Empower them to take part in activities and opportunities that generate aspiration and confidence
  • Act as the link between Evolve’s customers and a range of local authority, community and voluntary sector providers


Support Workers will spend much of their time based at one service, however you will be expected to travel between sites for training and within the local community to support those requiring the services.

It is recognised that working with people who are disengaged and vulnerable can be very stressful.  On top of one-to-one meetings with your line manager, Evolve offer access to an employee assistance programme and regular facilitated reflective practice sessions.

They provide training to enable you to do your work and build your capabilities, and they will set out a personal development plan with you to ensure you are supported to succeed in your role.

Support work is challenging, exciting and at times frustrating.  You will need to be prepared to cope with inevitable conflict and setbacks. Results are usually long term rather than immediate, so patience and perseverance are essential. Your resilience and creativity will be assets in this role.

What training will the apprentice take and what qualification will the apprentice get at the end?

Evolve Housing’s apprenticeship programme will provide all the training and support required to start a rewarding career in the homelessness sector. You will:

  • Receive 2 weeks of basic training covering core modules from their training programme, before commencing a placement at one of their hostels in Croydon/Crystal Palace
  • Be enrolled onto the Level 3 Community Health & Wellbeing Worker apprenticeship programme, and receive an off-site tutor to support you to achieve the qualification
  • Have up to one full day a week to complete apprenticeship training
  • Receive dedicated off-site learning
  • Receive a variety of group and individual learning activities.  

Over the course of 18 months, apprentices will study social determinants of health and their impact on the physical, mental and emotional wellbeing of individuals, families and communities, how psychological, behavioural and cultural factors contribute to health & wellbeing, health inequalities and local & national statutory organisations, agencies and charities and their roles in the provision of services available (these topics may differ).

They will develop skills on how to recognise the factors that impact on a person’s health & wellbeing and will learn how to assist individuals, groups and communities to identify their needs, address barriers and access resources to support health & wellbeing.

If you do not hold GCSE Maths & English (or equivalent), these will be delivered alongside the apprenticeship programme.

What is the expected career progression after this apprenticeship?

Upon successful completion of the programme, you can potentially move into a permanent Support Worker role paying £25,133 per annum.

Requirements and prospects

Desired skills and personal qualities

Communication skills, Attention to detail, Organisation skills, Team working, Non judgemental, Patience, Caring and sympathetic, Compassionate, Approachable, Helpful, Listening skills, Time management, Reliable, Resilient


GCSE or equivalent Maths & English (Grade C/4) Desired

Things to consider

Benefits include a competitive salary, a comprehensive training and development programme, 25 days annual leave plus bank holidays (increasing each year to 30 days annual leave plus bank holidays after 5 years), the option to buy or sell annual leave (up to one week’s annual leave), a health cash plan providing cashback towards healthcare bills and other wellbeing benefits, occupational sick pay, a contributory group pension scheme, free life assurance, a cycle to work scheme and season ticket loans. We are aiming for interviews to take place the week commencing 27th June and for successful candidates to start on 18th July.

About the employer

Evolve is a leading homelessness charity in London, providing housing and support to over 1,300 people each year. They believe in building on people’s strengths, aspirations and goals to help break the cycle of homelessness and help them move forward with their lives. They offer a programme of support tailored to meet people’s individual needs, including housing, employment and skills training, mentoring and counselling. They work with young parents and children at risk of exclusion to build the skills and resilience that can help prevent homelessness. They campaign to end homelessness and build affordable homes to help people move on to an independent life. Their mission is to help children, young people and adults who are homeless or at risk of homelessness reach their potential, and move on to live happy, fulfilled lives.








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Training provider


Apprenticeship standard

Community health and wellbeing worker

Level 3 (A level)

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