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Hull City Council Social Services - West Locality - Office Administration Apprentice Kingston upon Hull City Council

Hull City Council’s West Locality Centre are looking to appoint an apprentice to join their team. The role is to support social work administrators/coordinators in their day to day tasks including recording sensitive and highly confidential information on their bespoke system. The role will also entail working on the busy main reception.

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Closing date: 17 Jul 2022

Apprenticeship summary

  • Annual wage


    Wages paid monthly, last working day of each month.

  • Working week

    Monday - Friday including 1 day for off-the-job training, shifts to be confirmed

    Total hours per week: 37.0

  • Expected duration

    15 Months

  • Possible start date

    25 Jul 2022

  • Date posted

    10 Jun 2022

  • Apprenticeship level

    Level 3 (A level)

  • Reference number


  • Positions

    1 available

What will the apprentice be doing?

The Apprentice will be expected to undertake a range of the following:

  • Arranging and documenting meetings
  • Answering calls in a polite and professional manner
  • Dealing with members of the public on a daily basis
  • Raising orders and processing invoices
  • Updating Liquid Logic (Database)
  • Arranging contacts, interpreters and transport
  • Filing documents
  • Collating data 

What training will the apprentice take and what qualification will the apprentice get at the end?

Level 3 Public Service Operational Delivery Officer apprenticeship standard, which includes:

  • Level 2 Functional Skills in maths and English (if required)
  • End-Point Assessment (EPA)
  • Regular training and development sessions to meet the needs of the employer and the apprentice.

What is the expected career progression after this apprenticeship?

This would be an excellent opportunity for someone looking to start their career in the Local Authority

Requirements and prospects

Desired skills and personal qualities

Communication skills, IT skills, Attention to detail, Organisation skills, Problem solving skills, Team working, Initiative, Punctual and reliable, Self-motivated


GCSE or equivalent English and Maths (Grade A-C / 7-4) Desired

Things to consider

- Must have a sensible approach to handling sensitive and confidential information - Applicants must be motivated to work in a fast-paced environment - Please check your grammar and spelling before submitting your application form - You must be committed to completing the apprenticeship - The wage for this role will be paid monthly

About the employer

Hull City Council’s Localities & Safeguarding Services are looking to appoint an apprentice to join their team. They are looking for someone to assist with supporting both the front of house office as well as the social work teams. Due to the sensitive nature of the work the desire to protect and safeguard vulnerable children and young people is desirable but the data protection of our clients and their information is essential.


Kingston upon Hull City Council


Bradbury House

Porter Street



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Training provider



Courtney Parker

01482 614 157

Apprenticeship standard

Public service operational delivery officer

Level 3 (A level)

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