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IT Support Engineer Apprentice PARTNERING HEALTH LIMITED

Joining the team as IT Support Engineer Apprentice, you will be based at the Head Office of Partnering Health in Whiteley. You will be assisting end users and healthcare SME customers when required. Additionally, you will be providing IT support to the company’s remote offices across Hampshire.

This apprenticeship requires you to apply through the employer's website.

Apply now

Closing date: 31 Jan 2023

Apprenticeship summary

  • Annual wage


    The salary will be between £15,000 - £17,500 dependant on experience. Holiday allowance. Progression opportunity upon completion of the apprenticeship. Full training towards the L3 Information Communication Technician - Support Technician standard.

  • Working week

    Monday - Saturday 08:30 - 17:00. You will be working a 5 day week, which you will get a day off in the week for working Saturdays

    Total hours per week: 37.5

  • Expected duration

    22 Months

  • Possible start date

    13 Feb 2023

  • Date posted

    13 Jun 2022

  • Apprenticeship level

    Level 3 (A level)

  • Reference number


  • Positions

    1 available

What will the apprentice be doing?

As an IT Support Engineer Apprentice, you will be:

  • Providing 1st to 2nd line technical support to end users
  • Troubleshooting and repair any hardware and software
  • Resolving software and application issues
  • Completing documentation and quick step deployment guides
  • Providing appropriate support to staff using new technologies

What training will the apprentice take and what qualification will the apprentice get at the end?

Full training towards L3 Support Technician will be provided. You will complete a 22 month apprenticeship which includes 17 days at the PETA training centre in Cosham.

What is the expected career progression after this apprenticeship?

Progression opportunity upon completion of the apprenticeship.

Requirements and prospects

Desired skills and personal qualities

IT skills, Organisation skills, Problem solving skills, Keen interest in IT, Eager to learn new skills, Technical understanding of IT, Troubleshooting knowledge, Self-motivated, Keen to develop, Desire to learn, Ability to prioritise, Telephony platforms experience


GCSE or equivalent English (Grade A*-C/4-9 or level 2 equivalent) Essential
GCSE or equivalent Maths (Grade A*-C/4-9 or level 2 equivalent) Essential

Things to consider

A full driver’s license is required as you will be needing to commute to other company’s offices. We would encourage early submissions of applications, as these will be considered on receipt and suitable candidates invited for interview. We reserve the right to withdraw the advertisement early if the vacancy is filled before the closing date.

About the employer

PHL runs Integrated Urgent Care (formerly known as Hampshire Doctors on Call). This essential primary care service serves 1.7 million patients across Hampshire, providing telephone clinical assessment, out of hours home visiting services and some face-to-face primary care appointments services in West Hampshire. Additionally, the organisation is equipped to offer acute and primary care services as it benefits from a well-established organisational infrastructure and strong clinical leadership and expertise. Don’t miss out on this excellent opportunity. Apply today for the role of IT Support Engineer Apprentice!




Ailsa House

3 Turnberry House The Links

4400 Parkway Whiteley

PO15 7FJ

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Training provider


Apprenticeship standard

Information communications technician

Level 3 (A level)

Employer's Application Instructions

Once you have applied for this apprenticeship, you will receive an email with an application form on that you will need to complete. Please monitor your inbox (and spam / junk folder) for this email and complete the form as soon as possible. We look forward to receiving your application!

This apprenticeship requires you to apply through the employer's website.

Apply now

Closing date: 31 Jan 2023