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International Freight Forwarding Apprentice (Air Freight) DHL GLOBAL FORWARDING (UK) LIMITED

DHL Global Forwarding are now recruiting for an International Freight Forwarding apprentice to join the Air Freight Department in the Bristol branch. This role will include exporting & importing Goods from and to the UK & across the World. This is an amazing opportunity to kick start your Freight Forwarding career & earn a recognised qualification.

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Closing date: 09 Aug 2022

Apprenticeship summary

  • Annual wage

    £14,625.00

    Annual salary will be £14,625.00 - £17,000.00 within the first 12 months

  • Working week

    Monday to Friday – 9am – 5.30pm

    Total hours per week: 37.5

  • Expected duration

    18 Months

  • Possible start date

    15 Aug 2022

  • Date posted

    10 Jun 2022

  • Apprenticeship level

    Advanced
    Level 3 (A level)

  • Reference number

    VAC1000053852

  • Positions

    1 available

What will the apprentice be doing?

DHL Global Forwarding are now recruiting for an International Freight Forwarding apprentice to join the Air Freight Department in the Bristol branch. This role will include exporting & importing Goods from and to the UK & across the World. This is an amazing opportunity to kick start your Freight Forwarding career & earn a recognised qualification.

Key activities can include:

  • Develop relationships with customers (internal/external)
  • Ensure all customer enquiries are responded to promptly and professionally
  • Adhere to Customs Compliance procedures and documentation
  • Ensure each ‘Job File’ is fully and accurately completed
  • Work with Carriers and Handling Agents to resolve exceptions and discrepancies as they arise
  • Work with DGF departments on Air freight planning and coordination
  • Liaise with DGF Transport & Warehouse teams on Air freight planning and coordination
  • Liaise with overseas offices on Air freight planning and coordination
  • Maintain mandatory milestones through the Company's Freight Forwarding system
  • Use Company systems to create, manage and maintain the movement of freight
  • Update the Company’s customer complaints system with all required inputs
  • Ensure that all interactions are compliant with DPDHL Code of Conduct and other compliance requirements e.g. anti-corruption

What training will the apprentice take and what qualification will the apprentice get at the end?

Level 3 International Freight Forwarding Specialist apprenticeship standard.

The apprenticeship programme design will be built around the standard and individual apprentice and employer needs. This will consist of:

A fully embedded induction programme delivered by the employer and Seetec Outsource Training and skills
An initial assessment of your skills, knowledge and behaviours in order to develop and enhance your career and personal progression
In line with the with functional skills requirements set by the standard, (where applicable), we will analyse and continuously develop English and Mathematics
On the job training delivered by the employer
Individual learning plan - this will be used as part of a professional discussion during your reflective progress review meeting and track the 20% off the job training progress
A journey of learning activities over the length of the apprenticeship programme
Access to on-line learning and an e-portfolio where you will be able to gather evidence to demonstrate your performance ensuring your apprenticeship - this evidence can be used to towards your end point assessment
Allocation of an apprenticeship delivery coach who will carry out:

Regular training
Assessment and support visits to ensure you acquire new learning, knowledge skills and behaviours in order to progress and develop
Identify, track and support 20% off the job training activities
Quarterly formal progress review meetings; identifying learning achievements and next steps
End point assessment - this takes place at the end of the apprenticeship to ensure you have developed the skills, knowledge and behaviours needed for the job role. This may consist of at least 3-4 of the below activities:

Professional discussion
Observation
Portfolio of evidence, apprentice showcase
Research project
Multi-choice knowledge test
Work based project
Presentation
Competency based interview

What is the expected career progression after this apprenticeship?

For the right candidate, based on your development and performance during the apprenticeship, the aim is that Apprentices move into a permanent position within the business towards the end of their Fixed Term Contract – subject to a suitable vacancy being available at that time and in line with the selection process for the role. We also offer a competitive salary with incremental increases and benefits in line with permanent employees.

Requirements and prospects

Desired skills and personal qualities

Communication skills, IT skills, Attention to detail, Organisation skills, Administrative skills, Initiative, Positive attitude

Qualifications

GCSE or equivalent 5 GCSE’s including Maths and English (Grade A*-C/ 4-9) Essential
A Level or equivalent Additional Subject (Grade A - E/Pass Grade) Essential

About the employer

DHL Global Forwarding (DGF) is one of the five DHL divisions within DPDHL Group. DGF UK specialise in shipping freight by air and sea. We are the world and UK market leader for airfreight and number two for ocean freight. At DGF we have over 30,000 employees working across more than 200 countries. In the UK we have more than 1,150 colleagues working across office, warehouse and transport roles. We collect, store and deliver the goods and handle customs formalities.

Employer

DHL GLOBAL FORWARDING (UK) LIMITED

Address

Avon Riverside Estate Unit 1 2 Victoria Road

Avonmouth

Bristol

BS11 9DB

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Training

Training provider

SEETEC BUSINESS TECHNOLOGY CENTRE LIMITED

Contact

Apprenticeship Recruitment Team

recruitment@seetecoutsource.co.uk

01793847525

Apprenticeship standard

International freight forwarding specialist

Level 3 (A level)

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