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Apprentice Customer Service/Quote Support Inox Fabrications Ltd

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Apprentice Customer Service/Quote Support for a Catering Equipment Manufacturer based in Blackburn. You will undertake your Level 2 Customer Service Practitioner qualification.

This apprenticeship requires you to apply through the employer's website.

Apply now

Closing date: 16 Aug 2022

Apprenticeship summary

• Annual wage

  £14,625.00

  Increments 3 months in dependent on performance

• Working week

  Mon - Fri - 8:00am - 16:00pm / 1/2 hour Lunch / 37 Hours per week

  Total hours per week: 37.50

• Expected duration

  14 Months

• Possible start date

  23 Aug 2022

• Date posted

  09 Jun 2022

• Apprenticeship level

  Intermediate
  Level 2 (GCSE)

• Reference number

  VAC1000053797

• Positions

  1 available

What will the apprentice be doing?

• Dealing with customers
• Quoting for customers
• Contacting customers follow up orders
• Customer service aftercare
• Support office staff with admin duties
• Emails
• Telephone calls inbound and outbound
• Some face to face interaction
• General Customer service and office duties
• Learn the quoting system
• Running reports
• Managing customer accounts
• General housekeeping of the office

What training will the apprentice take and what qualification will the apprentice get at the end?

Intermediate Level 2 Apprentice Customer Service Practitioner, including NVQ and functional skills maths and English. Work based learning.

What is the expected career progression after this apprenticeship?

THE
COMPANY MAY WISH TO INTERVIEW APPLICANTS BEFORE THE CLOSING DATE, RESULTING IN
THE VACANCY BEING FILLED BEFORE THE GIVEN DATE. .

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Requirements and prospects

Desired skills and personal qualities

Customer care skills, Problem solving skills, Number skills, Team working

Qualifications

Other Basic Maths (Grade n/a) Desired
Other Standard English (Grade n/a) Desired

Things to consider

Monday - Thursday 9:00-5:00pm / Fridays 9:00am-3:30pm / 30 mins unpaid lunch & 15 mins paid break / 37.5 hours PW

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About the employer

Catering Equipment Manufacturer based in Blackburn.

Employer

Inox Fabrications Ltd

About disability confident

Disabled candidates will generally be offered an interview if you meet the minimum requirements for this vacancy. Contact the employer for full details.

Employers may need to limit the number of interviews offered to both disabled and non-disabled people if they receive high numbers of applications.

The disability confident scheme supports employers to make the most of the talents disabled people can bring to your workplace.

Address

Unit 1 Adhan Trading Estate, Temple Drive

Blackburn

Lancashire

BB1 1NL

You must have JavaScript enabled to view a map of the location

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Training

Training provider

NORTH LANCS. TRAINING GROUP LIMITED(THE)

Apprenticeship standard

Customer service practitioner

Level 2 (GCSE)

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Employer's Application Instructions

To apply, you must register with GetMyFirstJob and then follow the instructions to complete your application.

This apprenticeship requires you to apply through the employer's website.

Apply now

Closing date: 16 Aug 2022