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Apprentice Learning and Development Assistant emh group

An exciting opportunity has arisen for an apprentice to work within our small, friendly Learning & Development (L & D) team. The apprenticeship training is varied and interesting, involving a wide range of administration and customer contact .As an apprentice you will support the work of the Learning and Development (L&D) team.

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Closing date: 30 Oct 2022

Apprenticeship summary

  • Annual wage

    £9,974.00

  • Working week

    Monday -Friday 9.00am - 5.00pm.

    Total hours per week: 35

  • Expected duration

    24 Months

  • Possible start date

    01 Nov 2022

  • Date posted

    11 Jun 2022

  • Apprenticeship level

    Intermediate
    Level 2 (GCSE)

  • Reference number

    VAC1000053382

  • Positions

    1 available

What will the apprentice be doing?

  • To provide L&D administration to support the L&D Team and our internal and external customers
  • Complete a wide range of L&D administration activities, such as maintaining accurate training records, scheduling training courses and securing resources, sending out invitations, producing packs and training materials for workshops
  • Support and contribute towards the efficient running of the L&D team and making recommendations for improvements to ways of working.

What training will the apprentice take and what qualification will the apprentice get at the end?

Customer Service Practitioner Apprenticeship Standard Functional skills in maths and English if required Internal relevant training courses as required for the job Complimentary training as part of overall development

What is the expected career progression after this apprenticeship?

It is expected that upon completion of the Apprenticeship there may be an opportunity to progress further within the organisation onto a suitable pathway

Requirements and prospects

Desired skills and personal qualities

Administrative skills, Attention to detail, Communication skills, Creative, Customer care skills, IT skills, Presentation skills, Team working

Qualifications

GCSE or equivalent English (Grade 4) Desired
GCSE or equivalent Maths (Grade 4) Desired

Things to consider

This is a varied and interesting role. As the successful candidate will be joining L & D which is part of the overall people team it is essential that confidentiality is always maintained. Some home working once initial training has been completed.

About the employer

emh group is an independent, profit-for-purpose organisation that provides high quality, affordable homes and support services. Today, we have more than 21,000 properties in more than 40 local authority areas across the region and we provide care and support to hundreds more customers. Our vision is to be the best social housing and care business in the country, leading the market as service provider and employer. A job with us is challenging, stimulating and rewarding. We offer a friendly, open environment and encourage professional development among all our employees.

Employer

emh group

Address

Memorial House

Whitwick Business Park

Stenson Road

LE67 4JP

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Training

Training provider

P.T.P. TRAINING LIMITED

Apprenticeship standard

Customer service practitioner

Level 2 (GCSE)


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