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Apprentice Office Assistant Roche Legal

You will provide a confident and capable presence in the Roche Legal office, representing the company and greeting clients. You are the face and voice of the office and help people who are looking for our legal services. In addition to being in contact with the public, you will support the legal and operational team’s work.

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Closing date: 04 Sep 2022

Apprenticeship summary

  • Annual wage


  • Working week

    Monday to Friday 9am to 5pm

    Total hours per week: 35

  • Expected duration

    21 Months

  • Possible start date

    12 Sep 2022

  • Date posted

    31 May 2022

  • Apprenticeship level

    Level 3 (A level)

  • Reference number


  • Positions

    1 available

What will the apprentice be doing?

·       Assistance to solicitors and office manager

·       Provide kind, courteous communication while receiving visitors to our office

·       Provide excellent customer service while answering, screening and forwarding incoming phone calls

·       Schedule and confirm appointments via phone, email and schedulers

·       Receive, sort and process daily mail

·       Manage intake of potential clients with attention to detail for information while providing empathetic communication skills

·       Provide assistance to legal team by preparing draft correspondence and other assistance to paralegals and lawyers

·       Enter case information into web-based case management system

·       Maintain reception area and set up rooms for meetings

·       Provide efficiency in other clerical receptionist duties such as filing (mainly electronically), photocopying, scanning and processing documents

What training will the apprentice take and what qualification will the apprentice get at the end?

You will attend York College on a day release basis, where you will work towards developing knowledge, skills and behaviours.  At work you will consolidate the on-programme learning with the support of the employer. An assessor will visit every 8-10 weeks to discuss and monitor progress on the apprenticeship in conjunction with the employer.

At college you will study skills in the use of multiple IT packages and systems in order to write letters or emails, create proposals, perform financial processes and record and analyse data. 

At the end of the apprenticeship, the qualification awared is Business Administrator Apprenticeship Level 3.

What is the expected career progression after this apprenticeship?

We are dedicated to helping all our team members reach their goals and achieve excellence. For the right applicant, this position also has potential for education and growth into higher-level legal and/or administrative positions.


Requirements and prospects

Desired skills and personal qualities

Communication skills, IT skills, Attention to detail, Customer care skills, Problem solving skills, Administrative skills, Team working


GCSE or equivalent Any other (Grade 4/C) Essential
GCSE or equivalent English (Grade 4/C) Essential
GCSE or equivalent maths (Grade 4/C) Essential
A Level or equivalent Any other (Grade C) Desired
A Level or equivalent Any other (Grade C) Desired

Things to consider

This is a role where office presence is required. You may bring your dog to work, if you have one. Previous office experience is preferred. You may be a good fit for our team if you: • Love to work within established systems, standards, and procedures • Want to help others by providing support, follow-through and empathetic communication • Thrive in a cooperative, collaborative atmosphere • Enjoy task-focused work which requires creative problem solving • Thrive in stable, consistent methods and can excel in detailed work in a supportive team environment After you submit your application, please look out for an email from You must reply, otherwise your application will not be considered.

About the employer

Roche Legal is an award-winning boutique law firm based in York. We are a niche firm specialising in private client law, including wills, powers of attorney, Court of Protection, probate, elderly client law and missing persons law. We are a paperless office and continually work towards the reduction of our carbon footprint. We help our clients secure a legacy and achieve a better future for generations to come. We invite you to be part of our mission to change the face of private client law. Come learn and grow with us as we take Roche Legal to the next level following a period of strategic investment, planning and exciting growth. Now is the time to join us.


Roche Legal





YO26 6GA

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Training provider



Business Partnerships


Apprenticeship standard

Business administrator

Level 3 (A level)

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