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IT Support Apprentice PARTNERSHIP EDUCATION LTD

Grab this rare opportunity to develop all-round IT skills providing outsourced IT technical support to local schools. This will be a fantastic learning experience. You will need to be a driver with transport for this mobile role.

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Closing date: 29 Aug 2022

Apprenticeship summary

  • Annual wage

    £10,000.00

  • Working week

    Monday - Friday 9am - 5pm

    Total hours per week: 37.5

  • Expected duration

    16 Months

  • Possible start date

    05 Sep 2022

  • Date posted

    30 May 2022

  • Apprenticeship level

    Advanced
    Level 3 (A level)

  • Reference number

    VAC1000050503

  • Positions

    2 available

What will the apprentice be doing?

  • Respond to Helpdesk requests remotely
  • Help desk calls - taking help desk calls; logging and tracking calls
  • Hardware and software repairs in a workshop facility
  • Installation of hardware and software
  • Carry out network documentation and reporting
  • Assisting with sourcing spare parts and replacement equipment
  • Assisting the Technical team with maintenance tasks and installs

What training will the apprentice take and what qualification will the apprentice get at the end?

On completion, the
Apprentice will be awarded
the Level 3 Information
Communications
Technician Apprenticeship.
This standard aligns with
the following professional
recognition: RITTech

What is the expected career progression after this apprenticeship?

The employer is looking to offer full time employment upon successful completion of the Apprenticeship. We believe in developing our talent internally and have a clear and personalised progression route for each of our employees which is reviewed annually
The majority of our management team started out as apprentices, and we have a history of training and developing well-rounded staff members from apprenticeship level


Requirements and prospects

Desired skills and personal qualities

Communication skills, IT skills, Attention to detail, Customer care skills, Analytical skills, Logical, Team working, Initiative

Qualifications

GCSE or equivalent English (Grade A*-C / 9-4) Essential
GCSE or equivalent Maths (Grade A*-C / 9-4) Essential

Things to consider

Must have a Valid UK Driving license and use of a car as you will need to travel to the schools we work with. All appointments are subject to a satisfactory enhanced DBS disclosure. Benefits: Work lap top provided Work mobile provided Travel expenses paid (not including to and from Cranfield office) Free onsite parking

About the employer

Our mission is quite simple – to provide Outstanding ICT Support for Schools. The PEL IT Support Service provides a local, familiar, on-site presence together with an integrated remote management solution, delivering a high-quality, responsive and personalised ICT service.

Employer

PARTNERSHIP EDUCATION LTD

Address

INNOVATION CENTRE

UNIVERSITY WAY

CRANFIELD

MK43 0BT

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Training

Training provider

JBC SKILLS TRAINING LIMITED

Contact

Dulcie Bishop

Dulcie.bishop@jbcmail.com

07387 266668

Apprenticeship standard

Information communications technician

Level 3 (A level)


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