Pharmacy Services Assistant Apprentice FIRST HEALTH (MIDLANDS) LIMITED
We are looking to take on a hardworking, confident individual to work in a busy environment, excellent customer service skills and work well within the team. There is a retail section to the pharmacy and customer service plays a key role.
Closing date: 30 Sep 2022
Apprentices are paid for their normal working hours and training that's part of their apprenticeship (usually one day per week).
Total hours per week: 36
Possible start date
15 Oct 2022
30 May 2022
Level 2 (GCSE)
What will the apprentice be doing?
- Dispenses prescription medication and other medical products to patients under direction of licensed pharmacist
Counts pills, labels bottles, prices, and compounds medications to prepare prescriptions for patients as directed
Performs administrative duties, including answering phones, receiving and inputting prescription orders, operating cash registers, and restocking inventory
Gathers, organises, and assesses patient information
Supplies patients with information and education on their prescriptions
Monitors prescription-filling process to ensure compliance with relevant regulations and pharmacy policies
Liaises with healthcare providers and patients to obtain correct prescription information
Answers patients' questions about their medications under the supervision of the pharmacist
Takes inventory of drugs on hand and records results
Places orders for additional drugs as directed by the pharmacist
Maintains electronic patient information
Prepares billing information for medications
Completes patients' sales transactions for purchase of prescription and over-the-counter medications as well as other pharmaceutical products
What training will the apprentice take and what qualification will the apprentice get at the end?
As of 1st August 2020, the new Standard has replaced the previous Framework Apprenticeship.
Standards are occupation-focused; they are not qualification-led. The learning happens throughout the apprenticeship. And the apprentice is assessed at the end. There is a focus on key areas – knowledge, skills and behaviours (KSB)
Highlights of the new Standard:
1. There is a major shift from assessing to learning. Instead of continually assessing learners, assessors will be more like tutors or mentors – planning activities, sending feedback and supporting apprentices until the EPA (End Point Assessment). The EPAO (End Point Assessment Organisation) will then be responsible for assessing the apprentice.
2. Instead of assessing apprentices, on-programme learning will meet all the KSBs in the standard and prepare apprentices for their EPA. Mentors will need to check which assessment methods are used in the EPA and do mock tests and practice runs as the apprentice approaches the EPA.
3. The standards include a 20% off-the-job training requirement. This means providers and employers need to work together to plan learning activities outside of the apprentice's normal working duties. Off-the-job training is mandatory and will be audited, so it needs to be properly organised and recorded.
- 4. Apprentices are now graded according to their performance in the EPA. This means mentors will need to work closely with their learners to get the most out of them – planning activities to coach borderline apprentices and stretch and challenge high achievers.
What is the expected career progression after this apprenticeship?
- Pharmacy Technician / Pharmacist
Requirements and prospects
Desired skills and personal qualities
GCSE or equivalent math (Grade 4 or above) Essential
GCSE or equivalent Science (Grade 4 or above) Desired
Things to consider
About the employer
FIRST HEALTH (MIDLANDS) LIMITED
BIRMINGHAM METROPOLITAN COLLEGE
Pharmacy services assistant
Level 2 (GCSE)
Before you apply
Before you apply for an apprenticeship you must first create an account. If you already have an account you'll need to sign in.