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Customer Service Apprentice (35359) MONAGHAN PROPERTY SERVICES LTD

Due to expansion Monaghan Property Services Limited have an exciting opportunity for a Customer Service Apprentice available.to join our small, busy but friendly team.

This apprenticeship requires you to apply through the employer's website.

Apply now

Closing date: today

Apprenticeship summary

  • Annual wage

    £9,379.50

    Wages explained

    Apprentices are paid for their normal working hours and training that's part of their apprenticeship (usually one day per week).

    Minimum Wage Rates

  • Working week

    8am to 4pm Monday - Friday

    Total hours per week: 37.5

  • Expected duration

    16 Months

  • Possible start date

    10 Oct 2022

  • Date posted

    30 May 2022

  • Apprenticeship level

    Intermediate
    Level 2 (GCSE)

  • Reference number

    VAC1000049432

  • Positions

    1 available

What will the apprentice be doing?

A normal day would include:

• Answering the phone
• Dealing with incoming enquiries
• Assisting colleagues with tasks
• Data input
• Assisting with managing the office email account – responding to customers via email
• Taking messages for colleagues

What you could go on to do
Possible progression within the company and progression onto the next level apprenticeship.

How you will be supported
Full training and support will be provided by The Growth Company to help you achieve your apprenticeship and reach your full potential in your role.

What will happen next
New applicants to The Growth Company who meet any basic entry requirements of the role will be contacted within two working days to be invited to meet a member of our team. You will then have the opportunity to find out:
• More about this vacancy and any others you are suitable for
• Any training you need to complete
• What the next steps will be

How you could get there
If you would be catching public transport for this role, visit the Journey Planner on www.tfgm.com to see how you would get there and how long it would take.

What training will the apprentice take and what qualification will the apprentice get at the end?

Full apprenticeship training provided, working towards an Intermediate Level Apprenticeship gaining a Level 2 qualification in Customer Service.

What is the expected career progression after this apprenticeship?

Possible progression within the company and progression onto the next level apprenticeship.


Requirements and prospects

Desired skills and personal qualities

Communication skills, Attention to detail, Team working, Personable, Hardworking, IT literate, Able to follow instruction

Qualifications

GCSE or equivalent English (Grade A*-C/9-4) Essential
GCSE or equivalent Maths (Grade A*-C/9-4) Essential

About the employer

Monaghan Property Services is a contract cleaning and building maintenance company that was initially established over 20 years ago and now specialises in maintaining residential blocks and property portfolios in partnership with management companies, housing associations, estate agents, and private landlords.

Employer

MONAGHAN PROPERTY SERVICES LTD

Address

23 Sutherland Street

Swinton

Manchester

M27 6AT

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Training

Training provider

THE GROWTH COMPANY LIMITED

Apprenticeship standard

Customer service practitioner

Level 2 (GCSE)


Employer's Application Instructions

This apprenticeship requires you to apply through the employer's website.

Apply now

Closing date: today