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Customer Service Apprentice (35358) NITRO TEK LTD

Nitrotek currently have two exciting Customer Service Apprentice career opportunities available at their Marple-based warehouse location. A fantastic role for a confident, ambitious individual with a passion for sales and providing customer support.

This apprenticeship requires you to apply through the employer's website.

Apply now

Closing date: 19 Aug 2022

Apprenticeship summary

  • Annual wage

    £10,725.00

  • Working week

    Monday - Friday. 10am till 6pm

    Total hours per week: 37.5

  • Expected duration

    15 Months

  • Possible start date

    29 Aug 2022

  • Date posted

    28 May 2022

  • Apprenticeship level

    Intermediate
    Level 2 (GCSE)

  • Reference number

    VAC1000049421

  • Positions

    2 available

What will the apprentice be doing?

A normal day would include:
In this role, you will be speaking directly to customers through the ticketing system providing aftersales support where needed. You will also be answering the sales line, creating orders for customers and providing them with excellent customer service.

Key Responsibilities:
• Answering our sales line
• Responding to customer sales requests
• Upselling products where possible
• Providing ongoing aftersales support to customers
• Dealing with customers who come to our warehouse directly

How you will be supported
Full training and support will be provided by The Growth Company to help you achieve your apprenticeship and reach your full potential in your role.

What will happen next
New applicants to The Growth Company who meet any basic entry requirements of the role will be contacted within two working days to be invited to meet a member of our team. You will then have the opportunity to find out:
• More about this vacancy and any others you are suitable for
• Any training you need to complete
• What the next steps will be

How you could get there
If you would be catching public transport for this role, visit the Journey Planner on www.tfgm.com to see how you would get there and how long it would take.

What training will the apprentice take and what qualification will the apprentice get at the end?

Full apprenticeship training provided, working towards an Intermediate Level Apprenticeship gaining a Level 2 qualification in Customer Service.

What is the expected career progression after this apprenticeship?

Possible progression within the company and progression onto the next level apprenticeship.

Requirements and prospects

Desired skills and personal qualities

Organisation skills, Literacy skills, Knowledge of Microsoft office

Qualifications

GCSE or equivalent English (Grade A*-C/9-4) Essential
GCSE or equivalent Maths (Grade A*-C/9-4) Essential

About the employer

Retailers and distributors of the best radio controlled helicopters, planes, cars and tanks.

Employer

NITRO TEK LTD

Address

4TH FLOOR

GOYT MILL

UPPER HIBBERT LANE

SK6 7HX

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Training

Training provider

THE GROWTH COMPANY LIMITED

Apprenticeship standard

Customer service practitioner

Level 2 (GCSE)

Employer's Application Instructions

This apprenticeship requires you to apply through the employer's website.

Apply now

Closing date: 19 Aug 2022