Coronavirus (COVID-19): to find out how we can support you with your apprenticeship including if you have been affected by redundancy, read our updated information.

IT Apprentice (Comis Technology Limited) Comis Technology Limited

Estio Training have an exciting new opportunity for an IT Apprentice with Comis Technology, a Managed IT Services Provider based in London.

Sign in to apply

Closing date: 24 Oct 2022

Apprenticeship summary

  • Annual wage

    £12,500.00

    Salary £12,500 - £14,000

  • Working week

    Monday to Friday. Shifts to be confirmed.

    Total hours per week: 37.5

  • Expected duration

    17 Months

  • Possible start date

    31 Oct 2022

  • Date posted

    27 May 2022

  • Apprenticeship level

    Advanced
    Level 3 (A level)

  • Reference number

    VAC1000049398

  • Positions

    1 available

What will the apprentice be doing?

  • Respond to client requests within support agreement targets
  • Provide 1st line desktop and support
  • Build rapport with all new and existing clients to develop positive working relationships
  • Assist with ad-hoc project work such as IT installs, upgrades and migrations
  • Assist with recommended service improvements to existing IT solutions
  • Co-operation to promote the development of the support team and the success of the company a whole
  • Call logging and regular feedback to service delivery team leader
  • PC builds, Daily checks, NCentral Active licence reconciliation
  • Client Asset Management (new starters & leavers) & Warranty Items
  • 365 deployments

What training will the apprentice take and what qualification will the apprentice get at the end?

Throughout the apprenticeship learners receive coaching, help and guidance from a dedicated team who are there to ensure they get the most from their work experience.

Successful completion of this apprenticeship gives you an accredited Level 3 Information Communications Technician, with training in how to:

  • Efficiently operate and control your ICT infrastructure – physical or virtual hardware, software, network services and data storage.
  • Use infrastructure management tools to automate the provisioning, testing, deployment and monitoring of infrastructure components.
  • Prioritise systems support tasks and monitor and maintaining system performance.
  • Maintain regulatory, legal and professional standards.
  • Support the information systems needs for your business.

For a full list of programme modules visit: estio.co.uk/courses/information-communications-technician

What is the expected career progression after this apprenticeship?

The role offers long term security and the opportunity to progress into a permanent position.


Requirements and prospects

Desired skills and personal qualities

Communication skills, IT skills, Attention to detail, Organisation skills, Analytical skills, Logical, Team working, Proficient in Microsoft, Ability to plan

Qualifications

GCSE or equivalent English (Grade A*-C/9-4 or equivalent) Essential
GCSE or equivalent maths (Grade A*-C/9-4 or equivalent) Essential

About the employer

Comis Technology is a Managed IT Services Provider established in 2004. Based in the west end of London the company provides IT services and support on behalf of customers predominantly based in the London area. The ongoing success of the company has led to further expansion and a vacancy has arisen for an IT Service Desk Analyst.

Employer

Comis Technology Limited

Address

Linen Hall

162-168 Regent Street

London

W1B 5TD

Contact

Jessica Hargraves

jessica.hargraves@estio.co.uk

0113 3500 333

You must have JavaScript enabled to view a map of the location


Training

Training provider

ESTIO TRAINING LIMITED

Apprenticeship standard

Information communications technician

Level 3 (A level)


Before you apply

Before you apply for an apprenticeship you must first create an account. If you already have an account you'll need to sign in.