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Business Administrator Apprentice CARPENTERS LIMITED

As an Admin Apprentice, you will provide administrative support to claims handlers to ensure that they are able to give the best possible service. You will work within the firms LVI team assisting and providing general support to the fee earners, who deal with all aspects of litigated and non-litigate personal injury claims.

This apprenticeship requires you to apply through the employer's website.

Apply now

Closing date: 25 Aug 2022

Apprenticeship summary

  • Annual wage

    £15,850.00

  • Working week

    Working Week: Monday to Thursday from 9:00am to 5:30pm and Friday from 9:00am to 5:00pm

    Total hours per week: 37

  • Expected duration

    16 Months

  • Possible start date

    05 Sep 2022

  • Date posted

    26 May 2022

  • Apprenticeship level

    Advanced
    Level 3 (A level)

  • Reference number

    VAC1000048813

  • Positions

    2 available

What will the apprentice be doing?

Main responsibilities

  • Providing general administrative support
  • Proactively manage diaries and diarise actions
  • Composing letters to clients/customers
  • Making and receiving telephone calls from client and third parties
  • Maintain pro-active communication with clients and external agencies
  • Taking responsibility for personal development and growth
  • Liaise and build relationships as appropriate with clients and their support staff
  • Book client and internal meetings
  • Manage the case management system
  • Prepare document bundles
  • Open close and transfer files
  • Set up new clients on the finance system
  • File, archive, photocopy, scan documents as and when required
  • Ensure that client contact information is kept up to date
  • Proactively assist with ad-hoc business development and communications activities e.g. client contact reports, delegate packs etc.
  • Effectively work with fee earners and secretarial team members
  • Handle confidential information in line with the firm’s data security protocols
     

What training will the apprentice take and what qualification will the apprentice get at the end?

  • Business Administrator Level 3 Apprenticeship Standard
  • Level 2 Functional Skills in maths and English (if required)

What is the expected career progression after this apprenticeship?

There will be an opportunity to progress onto a permanent position or even higher level qualifications upon successful completion of the apprenticeship


Requirements and prospects

Desired skills and personal qualities

Communication skills, Attention to detail, Organisation skills, Administrative skills, Team working

Qualifications

GCSE or equivalent English & Maths (Grade C/4 or above) Essential

About the employer

Carpenters Group is one of the UK’s leading providers of insurance and legal services, delivering 24 -7/365 menu based solution of fully outsourced claims services to the industry.

Employer

CARPENTERS LIMITED

Address

Leonard House

Scotts Quays

Birkenhead

CH41 1FB

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Training

Training provider

DAMAR LIMITED

Contact

Hannah Bennett

Hannah.Bennett@damartraining.com

07540778582

Apprenticeship standard

Business administrator

Level 3 (A level)


Employer's Application Instructions

This apprenticeship requires you to apply through the employer's website.

Apply now

Closing date: 25 Aug 2022