Apprentice IT L3 Support Technician CUSTARD TECHNICAL SERVICES LTD
Custard is currently offering a fantastic recruitment opportunity for someone that has a passion for IT, basic IT knowledge and a willing to learn. We are looking for driven individuals to join our Team and be a part of the growing Custard family. This position will involve working with various applications and systems.
This apprenticeship requires you to apply through the employer's website.
Apply nowClosing date: 27 Feb 2023
Apprenticeship summary
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Annual wage
£11,993.00
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Working week
Monday-Friday 8.30-5pm
Total hours per week: 40
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Expected duration
15 Months
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Possible start date
01 Mar 2023
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Date posted
09 Jan 2023
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Apprenticeship level
Advanced
Level 3 (A level) -
Reference number
VAC1000048715
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Positions
1 available
What will the apprentice be doing?
Your main responsibilities will include but are not restricted to:
- Work with users to resolve IT faults and requests within agreed timescales
- Create, maintain and remove user accounts from IT systems
- Install, commission and test new equipment
- Carry out system checks
- Answer IT Helpdesk calls and provide first line assistance
- Work with users to resolve outstanding faults
- Ensure that all helpdesk calls are actioned within agreed service levels
- Record all call details on the ticket platform
What training will the apprentice take and what qualification will the apprentice get at the end?
Level 3 Information Communications Technician Apprenticeship Standard
Apprenticeship training will be delivered in a classroom environment, from the EMA Derby Hub on Siddals Road, Derby.
You will have access to modern, high performance machines, in addition to having the opportunity to explore computer hardware with expert tutors and instructors.
The qualification has core knowledge elements, before branching out into 3 pathways, which are as follows:
- IT Support Technician
- Network Technician
- Digital Communications Technician
The employer and training provider will agree on which is the most appropriate pathway, and this will influence the project as part of the end-point assessment.
What is the expected career progression after this apprenticeship?
The opportunity to progress into a full-time role.
The potential to carry out your IT level 4 apprenticeship upon completion of level 3.
Requirements and prospects
Desired skills and personal qualities
Qualifications
GCSE or equivalent Mathematics (Grade C/4) Essential
Things to consider
About the employer
Employer
CUSTARD TECHNICAL SERVICES LTD
Address
Goldcrest Lodge
Newark
NG22 8LS
Training
Apprenticeship standard
Information communications technician
Level 3 (A level)
Employer's Application Instructions
To apply, you must register with GetMyFirstJob and then follow the instructions to complete your application.
This apprenticeship requires you to apply through the employer's website.
Apply nowClosing date: 27 Feb 2023