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Apprentice Business Administrator COMPLETE BUSINESS SUPPLIES LTD

This is an exciting opportunity for a business administration apprentice to join our expanding team with duties including answering incoming telephone calls and emails, responding appropriately as well as working as part of a team to process information from order to delivery to customer satisfaction checks.

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Closing date: 28 Aug 2022

Apprenticeship summary

  • Annual wage


    Wages explained

    Apprentices are paid for their normal working hours and training that's part of their apprenticeship (usually one day per week).

    Minimum Wage Rates

  • Working week

    Monday to Friday, 35 hours per week 9.00am-5.00pm Mon -Fri

    Total hours per week: 35

  • Expected duration

    18 Months

  • Possible start date

    05 Sep 2022

  • Date posted

    06 Jun 2022

  • Apprenticeship level

    Level 3 (A level)

  • Reference number


  • Positions

    1 available

What will the apprentice be doing?

Within the job role, your duties, once trained, will include:

  • Answering incoming telephone calls and emails, responding appropriately;
  • Gaining full product knowledge of our business;
  • Working as part of a team to process information from order to delivery to customer satisfaction checks;
  • Liaising with the services team to organise customer appointments;
  • Improving IT skills using Microsoft Office;
  • Create, file and retrieve all documentation both electronically and in physical format.

What training will the apprentice take and what qualification will the apprentice get at the end?

The role is fully job based and you will be trained at the business site address with your tutor attending, on regular intervals, to meet you and carry out reviews on arranged days. 

On completion of this apprenticeship you will achieve a Business Administration Level 3 Standard qualification. 

What is the expected career progression after this apprenticeship?

There is the possibility of a full time, permanent role within the business, for the candidate, on completion and achievement of this appretniceship.

Requirements and prospects

Desired skills and personal qualities

Communication skills, IT skills, Attention to detail, Organisation skills, Customer care skills, Problem solving skills, Presentation skills, Administrative skills, Number skills, Analytical skills, Logical, Team working, Creative, Initiative, Non judgemental, Patience


GCSE or equivalent English (Grade 4/C or equivalent) Essential
GCSE or equivalent Maths (Grade 4/C or equivalent) Essential

Things to consider

This is an office based role so you will be using a computer and other office equipment on a daily basis. You must be able to get to work for the opening hours of the business and the business park is located near a main bus route. You are required to have 9-4 or A-C in English and maths to be eligible for this role.

About the employer

Located in Alnwick, Northumberland, CBS World has been supplying high quality office supplies and stationery products across the region for over a decade. With over 20,000 office consumables available at highly competitive prices to order online or direct through the sales team. Alongside workwear, promotional items and office furniture, CBS World has a dedicated in-house design and print team. The Adobe accredited designers create marketing materials, business stationery that help clients to stand out from a crowd. CBS World also offers a number of over-the-counter services to local businesses and individuals, including full colour photocopying up to A3 size, scanning, laminating and combe binding.







NE66 2ES

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Training provider


Apprenticeship standard

Business administrator

Level 3 (A level)

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