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Customer Service Apprentice SHOOSMITHS LLP

As part of an exciting period of growth, we are now looking to recruit a Customer Service Apprentice to join the Private Client Conveyancing Team at Shoosmiths. The team offer a highly professional service designed to make the process of buying or selling property as efficient and stress-free for their clients.

This apprenticeship requires you to apply through the employer's website.

Apply now

Closing date: 15 Aug 2022

Apprenticeship summary

  • Annual wage

    £9,379.50 to £18,525.00

    Wages explained

    Apprentices are paid for their normal working hours and training that's part of their apprenticeship (usually one day per week).

    Minimum Wage Rates
  • Working week

    Working hours are Monday to Friday 9am-5:30pm.

    Total hours per week: 37.5

  • Expected duration

    16 Months

  • Possible start date

    29 Aug 2022

  • Date posted

    23 May 2022

  • Apprenticeship level

    Intermediate
    Level 2 (GCSE)

  • Reference number

    VAC1000047615

  • Positions

    1 available

What will the apprentice be doing?

You will play a pivotal role in incepting and opening new files for the conveyancing department and provide any administration necessary to assist in the smooth progression of transactions.

This will include

  • Uploading new files onto the case management system
  • Allocating unreferenced post to the correct teams
  • Ensure filing is kept tidy and accurate
  • Delivering new files promptly

 

What training will the apprentice take and what qualification will the apprentice get at the end?

Level 2 Qualification in Customer Service
Functional Skills Maths, English and ICT (if GCSE 9-4/A-C is not already achieved)

What is the expected career progression after this apprenticeship?

This employer is very supportive of staff development for the right person as opportunities arise. They are committed to nurturing talent.


Requirements and prospects

Desired skills and personal qualities

Communication skills, IT skills, Attention to detail, Organisation skills, Administrative skills, Team working

Qualifications

GCSE or equivalent English & Maths (Grade C/4 or above) Essential

Things to consider

Shoosmiths has an outstanding benefits package, we believe that all staff should be rewarded for their commitment to the continued success of the firm. These can include up to 25 days holiday, 'Happy Birthday' - have a free day off to celebrate, Childcare vouchers, a pension scheme with employer contributions of up to 5.5% and much more.

About the employer

A leading UK law firm with a network of offices from the South Coast to Scotland, working together as one national team. An innovative practice and the first top 100 law firm to achieve “Gold Standard” Investors in People, our values and culture are not just words on our website but are the heartbeat of the firm. The lack of barriers between departments, a real lack of hierarchy, zero tolerance for arrogance and pomposity makes Shoosmiths a fantastic place to work. The team Shoosmiths Private Client Conveyancing Team offers a highly professional conveyancing service designed to make the process of buying or selling property as efficient and stress-free for their clients. Shoosmiths remains the largest firm of conveyancing solicitors accredited under the Law Society's Conveyancing Quality Scheme. The conveyancing service provided by our Private Client Practice maintains the same high standards corporate clients have come to expect of Shoosmiths and is consistently commended in national consumer service awards.

Employer

SHOOSMITHS LLP

Address

5 The Lakes

Northampton

NN4 7SH

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Training

Training provider

DAMAR LIMITED

Contact

Hannah Bennett

Hannah.Bennett@damartraining.com

07540778582

Apprenticeship standard

Customer service practitioner

Level 2 (GCSE)


Employer's Application Instructions

This apprenticeship requires you to apply through the employer's website.

Apply now

Closing date: 15 Aug 2022