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Air Logistics Operational Care Specialist Apprentice Kuehne+Nagel

We are currently recruiting for motivated and enthusiastic individuals to join our hugely successful international Operational Care teams in Heathrow as Air Logistics Business Admin Apprentices. This is an exciting opportunity to join one of the world’s leading logistics and freight forwarding companies.

This apprenticeship requires you to apply through the employer's website.

Apply now

Closing date: 07 Jul 2022

Apprenticeship summary

  • Annual wage

    £15,500.00

  • Working week

    Monday - Friday, 09:00 - 17.00

    Total hours per week: 37.5

  • Expected duration

    24 Months

  • Possible start date

    23 Jul 2022

  • Date posted

    31 May 2022

  • Apprenticeship level

    Advanced
    Level 3 (A level)

  • Reference number

    VAC1000047134

  • Positions

    1 available

What will the apprentice be doing?

We are currently recruiting motivated and enthusiastic individuals to join our hugely successful international Operational Care teams in Heathrow as Air Logistics Business Admin Apprentices. This is an exciting opportunity to join one of the world’s leading logistics and freight forwarding companies and will help you to gain an insight into the industry and help you forge a career in a global organisation.

Your Role
The Operational Care Specialist Apprentice will be part of a team within the Operational Care Centre (OCC), responsible for coordinating transport activities by executing the necessary bookings with our partners and gateways, executing the requisite data entry associated with transport document generation, generating the required documentation, and liaising with our customer care specialists to ensure specific requirements are met (Transit Times, Carrier selection, Routings etc.). The role will involve dealing with a wide range of products to all reaches of the Globe! The Operational Care Specialist is responsible for coordinating customer shipments by securing buy rates (when required) and capacity with qualified carriers/partners via the KN gateways. All of these activities are to be performed in compliance with rules and regulations governing air transport.

Your Responsibilities

  • Our Apprenticeship is a 24-month programme, combining practical on-the-job training with study towards the Business Administration Level 3 apprenticeship.
  • You will work within a successful team while learning everything you need to know whilst supported by your peers, your managers, and the apprenticeship team within Kuehne+Nagel.
  • Aligning with our Customer Care Teams and other Operational Care Teams to meet and exceed our Customer’s requirements.
  • Manage and complete operational tasks, including issuing International Transport Documentation and arranging domestic collections and deliveries.
  • Monitor operational performance.
  • Service Exception Recovery.
  • Document management.
  • Communicating with our internal Team, overseas offices and suppliers.

What training will the apprentice take and what qualification will the apprentice get at the end?

Level 3 Business Administrator 
Functional Skills  Level 2 maths and English if required

What is the expected career progression after this apprenticeship?

This is an exciting opportunity to join a forward thinking and expanding company. For the right candidate there is the possibility to expand and develop a career with the company, and secure a permanent position upon successful completion of the Apprenticeship programme. 


Requirements and prospects

Desired skills and personal qualities

Communication skills, IT skills, Attention to detail, Customer care skills, Problem solving skills, Administrative skills, Team working, Initiative, Cope with Change, Embrace new technologies, Manage conflicting priorities, Cope with change

Qualifications

GCSE or equivalent English and Maths (Grade Five GCSEs at grades 9-3/A*-D) Desired

About the employer

Since 1890, when the business was founded in Bremen, Germany, by August Kuehne and Friedrich Nagel, Kuehne + Nagel has grown into one of the world’s leading logistics providers. Today, the Kuehne + Nagel Group has more than 1,300 offices in over 100 countries, with over 74,000 employees. Our key business activities and market position are built on the company’s truly world class capabilities. We provide logistics services to virtually all key industry sectors including: Aerospace Automotive FMCG High Tech Industrials Oil & Gas Logistics Pharma & Healthcare Retail.

Employer

Kuehne+Nagel

Address

Building 1235 Eastern Perimeter Road

London Heathrow Airport

Hounslow

TW6 2SQ

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Training

Training provider

SR APPRENTICESHIPS LIMITED

Contact

Louise Spring

louise.spring@sr-apprenticeships.co.uk

07485302270

Apprenticeship standard

Business administrator

Level 3 (A level)


Employer's Application Instructions

This apprenticeship requires you to apply through the employer's website.

Apply now

Closing date: 07 Jul 2022