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Inside Sales Apprentice AVNET EMG LTD.

We are seeking a Sales Apprentice to work in our Avnet Silica Inside Sales team based in White Waltham Maidenhead, Berkshire. Acting as the first point of contact for our customers on day-to-day account management activities and supporting our External Sales force.

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Closing date: 13 Jul 2022

Apprenticeship summary

  • Annual wage

    £16,000.00

  • Working week

    Monday - Friday 08:30 – 17:00

    Total hours per week: 37.5

  • Expected duration

    15 Months

  • Possible start date

    23 Jul 2022

  • Date posted

    26 May 2022

  • Apprenticeship level

    Advanced
    Level 3 (A level)

  • Reference number

    VAC1000047041

  • Positions

    1 available

What will the apprentice be doing?

We seek a Sales Apprentice to work in our Avnet Silica Inside Sales team based in White Waltham Maidenhead, Berkshire. Acting as the first point of contact for our customers on day-to-day account management activities and supporting our External Salesforce, the Inside Sales team also liaises with other functions to ensure customers’ needs are met whilst maximising revenue and profitability. In our busy and fast-paced environment, you will learn to communicate within a professional setting, developing good interpersonal skills.
Daily Tasks will include:

  • Dealing with telephone and email enquiries from customers.
  • Prepare written quotations.
  • Prepare a daily quote log and check and book customer orders promptly.
  • Liaise with Account Managers.
  • Quote teams, Marketing teams. Asset teams and Finance.
  • Review customer order book, identify any issues, manage customer concerns and proactively. engage for repeat business.

Participate in sales promotions.

Requirements and prospect

Desired skills

  • Computer literate and familiar with Microsoft Office (Word, Excel, etc.).
  • Good written and verbal communication.

    Personal qualities
  • Willingness to learn with a positive attitude to work;
  • Articulate and confident on the phone;
  • Punctual, Reliable and Responsible;
  • Good attention to detail.


What training will the apprentice take and what qualification will the apprentice get at the end?

Training to be provided
Customer Service Level 3
Functional Skills Level 2 in Maths and English

What is the expected career progression after this apprenticeship?

Upon successful completion of your apprenticeship there may be further apprenticeship opportunities or a full timerole within the business.

 
 


Requirements and prospects

Desired skills and personal qualities

Communication skills, IT skills, Attention to detail, Organisation skills, Customer care skills, Problem solving skills, Administrative skills, Analytical skills, Team working, Initiative

Qualifications

GCSE or equivalent Maths and English (Grade 5 GCSE’s grade 4/C) Desired

Things to consider

22 days per year (increasing to 25 days after 3 years) plus bank holidays 4% Employer pension contribution (4% Employee pension contribution) Option to Buy Additional Annual Leave Employee Assistance Programme (EAP) Free fruit on-site Cycle to work scheme, Eyecare vouchers, Long Service Awards After completion of probation: Private Medical, Group Life Assurance, Group Income Protection

About the employer

Avnet Inc is a $19.5bn NASDAQ-AVT listed distributor of electronic components with its headquarters in Phoenix, Arizona. Named after Charles Avnet, who founded the company in 1921, we have just celebrated 100 years in business. We design, make, supply and deliver technology solutions and work with customers of every size, in every corner of the world whether they are an emerging developer, a start-up, a mid-size business or an enterprise. We guide today’s ideas into tomorrow’s technology.

Employer

AVNET EMG LTD.

Address

Waltham Road

White Waltham

MAIDENHEAD

SL6 3TN

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Training

Training provider

SR APPRENTICESHIPS LIMITED

Contact

Louise Spring

louise.spring@sr-apprenticeships.co.uk

07485302270

Apprenticeship standard

Customer service specialist

Level 3 (A level)


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