Customer Service Apprentice ROTO SPA LTD
Working closely with internal and external customers, meeting deadlines, and dealing with customer orders. Understand the products or services that are available from the organisation and keep up-to-date.
Closing date: 30 Jun 2023
Apprenticeship summary
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Annual wage
£12,675.00
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Working week
Monday-Friday 09:00-17:00
Total hours per week: 37.5
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Expected duration
18 Months
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Possible start date
06 Jul 2023
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Date posted
19 May 2022
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Apprenticeship level
Intermediate
Level 2 (GCSE) -
Reference number
VAC1000046925
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Positions
1 available
What will the apprentice be doing?
Duties will include:
· Answering Telephone
· Greeting customers
· Order Processing
· Delivery notes and job bag filing
· Competent use of the company software
· Purchase order number uploading
What training will the apprentice take and what qualification will the apprentice get at the end?
Customer Service Practitioner Level 2
Relevant workplace training
What is the expected career progression after this apprenticeship?
To be decided upon completion of training.
Possible progression onto a Level 3 Customer Service
Requirements and prospects
Desired skills and personal qualities
Qualifications
GCSE or equivalent Maths (Grade c/4) Desired
Things to consider
About the employer
Employer
ROTO SPA LTD
Address
UNIT 1
35 BOLDMERE ROAD
SUTTON COLDFIELD
B73 5UY
Training
Apprenticeship standard
Customer service practitioner
Level 2 (GCSE)
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