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Customer Service Apprentice ROTO SPA LTD

Working closely with internal and external customers, meeting deadlines, and dealing with customer orders. Understand the products or services that are available from the organisation and keep up-to-date.

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Closing date: 30 Aug 2022

Apprenticeship summary

  • Annual wage

    £12,675.00

  • Working week

    Monday-Friday 09:00-17:00

    Total hours per week: 37.5

  • Expected duration

    18 Months

  • Possible start date

    01 Sep 2022

  • Date posted

    19 May 2022

  • Apprenticeship level

    Intermediate
    Level 2 (GCSE)

  • Reference number

    VAC1000046925

  • Positions

    1 available

What will the apprentice be doing?

Duties will include:

·         Answering Telephone

·         Greeting customers

·         Order Processing

·          Delivery notes and job bag filing

·         Competent use of the company software

·         Purchase order number uploading

What training will the apprentice take and what qualification will the apprentice get at the end?

Customer Service Practitioner Level 2

Relevant workplace training

What is the expected career progression after this apprenticeship?

To be decided upon completion of training.

Possible progression onto a Level 3 Customer Service


Requirements and prospects

Desired skills and personal qualities

Communication skills, IT skills, Attention to detail, Organisation skills, Customer care skills, Presentation skills, Administrative skills, Team working, Creative, Initiative, Patience

Qualifications

GCSE or equivalent English (Grade c/4) Desired
GCSE or equivalent Maths (Grade c/4) Desired

Things to consider

How will you travel to work?

About the employer

RotoSpa is a trusted, multiple award-winning manufacturing and logistic business based in Sutton Coldfield who are proud to be the only UK manufacturer of Spas. We are recruiting for Customer Service Advisor to join our rapidly growing team in Boldmere, Sutton Coldfield at newly refurbished offices.

Employer

ROTO SPA LTD

Address

UNIT 1

35 BOLDMERE ROAD

SUTTON COLDFIELD

B73 5UY

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Training

Training provider

P.T.P. TRAINING LIMITED

Contact

PTP Recruits

ptprecruits@ptp-training.co.uk

Apprenticeship standard

Customer service practitioner

Level 2 (GCSE)


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