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Customer Service Practitioner Level 2 apprenticeship DWC ENTERPRISES LTD

The successful candidate will develop and work towards providing a range of services support services to clients and the business as required. This is an excellent opportunity and additional training, and development is planned for the successful candidate.

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Closing date: 31 Aug 2022

Apprenticeship summary

  • Annual wage


    Wages explained

    Apprentices are paid for their normal working hours and training that's part of their apprenticeship (usually one day per week).

    Minimum Wage Rates

  • Working week

    30 hours. shifts to be confirmed

    Total hours per week: 30

  • Expected duration

    12 Months

  • Possible start date

    05 Sep 2022

  • Date posted

    18 May 2022

  • Apprenticeship level

    Level 2 (GCSE)

  • Reference number


  • Positions

    1 available

What will the apprentice be doing?

  • Reception duties
  • Taking bookings and any enquiries
  • Running all social media accounts  
  • Ordering of all stock
  • Meeting and greeting clients
  • Answering telephone and emails  


What training will the apprentice take and what qualification will the apprentice get at the end?

The training the apprentice will take is the Customer Service practitioner Level 2 Standard

What is the expected career progression after this apprenticeship?

  • The benefits package for this role includes:
  • To become fully qualified
  • Potential of full-time post upon completion for the ricght candidate

Requirements and prospects

Desired skills and personal qualities

Communication skills, Organisation skills, Customer care skills, Team working, Initiative, Confident, Outgoing, Excellent telephone manner, Confident with computers, Confident with social media


GCSE or equivalent Maths and English (Grade 4 GCSEs 9-4 (A*-C)) Essential

Things to consider

Location of the Business

About the employer

The Woodmans Arms Whickham, Newcastle upon Tyne. Nestles in the suburbs of Whickham set in the countryside you will find us., Cosy corners, open fires and a great service. You will receive a warm welcome from our Manager and his team, serving you with food freshly cooked to order, complemented by a great selection of real ales and wines. Our chef offers a tasty menu selection with seasonal daily specials. Traditional Sunday lunch is also served. Whether you want to make us your base for exploring the area or are simply looking for somewhere nice to eat, we look forward to seeing you at The Woodmans Arms, come and enjoy and relax.







NE16 5BB

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Training provider



Apprenticeship Recruitment Team


Apprenticeship standard

Customer service practitioner

Level 2 (GCSE)

Before you apply

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