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Business and Client Support Apprentice INDEX South West

We are an independent business, based in Bristol, that operates as part of a national network, and covers the towns of Bath, Frome, Minehead, Taunton, and Weston-Super-Mare. We are looking for the right person to join us in a fast-growing business that is passionate about service and dedicated to providing opportunities for personal growth.

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Closing date: 14 Oct 2022

Apprenticeship summary

  • Annual wage

    £9,600.00

  • Working week

    Monday - Friday 9am - 5pm (30 minutes unpaid lunchbreak). Working times to be confirmed at interview. There is the possibility of working from home 2 days a week after initial training and this will be discussed at interview.

    Total hours per week: 37.50

  • Expected duration

    18 Months

  • Possible start date

    17 Oct 2022

  • Date posted

    11 May 2022

  • Apprenticeship level

    Advanced
    Level 3 (A level)

  • Reference number

    VAC1000043187

  • Positions

    1 available

What will the apprentice be doing?

The role will be varied and demanding and the main tasks/responsibilities will include;

Data collection and analysis, compiling legal reports and providing quotations to clients for our services, problem solving

Extensive use of Microsoft Office suite

Extensive use of spatial mapping systems (Google Maps, Ordanance Survey etc)

Answering phones and responding to emails (from clients, suppliers, colleagues)

Relationship building - internally with colleagues, externally with clients and suppliers

What training will the apprentice take and what qualification will the apprentice get at the end?

The candidate does not need to have previous experience of working in an office.  Full training will be provided to enable the candidate to carry out the role.

Training is mainly delivered online with remote training every two or three weeks and this is supported by regular site visits to complete workplace training and development

Employer will allocate dedicated training time to support Off The Job training as part of qualification requirements.

What is the expected career progression after this apprenticeship?

Possibility of future employment/progression opportunities upon the successful completion of Level 3 qualification

Requirements and prospects

Desired skills and personal qualities

Communication skills, IT skills, Attention to detail, Organisation skills, Customer care skills, Problem solving skills, Administrative skills, Number skills, Analytical skills, Logical, Team working, Creative, Initiative

Qualifications

GCSE or equivalent English (Grade 9* /A - 4/C) Desired
GCSE or equivalent Mathematics (Grade 9*/A - 4/C) Desired

About the employer

We are an independent business, based in Bristol, that operates as part of a national network, and covers the nearby city and towns of Bath, Frome, Minehead, Taunton, Yate, Yeovil and Weston-Super-Mare. We are looking for the right person to join us in a fast-growing business that is passionate about service and dedicated to providing a great working environment with opportunities for personal growth.

Employer

INDEX South West

Address

14 KING SQUARE

BRISTOL

BS2 8JH

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Training

Training provider

FOCUS TRAINING (SW) LIMITED

Contact

Trevor Barnes

trevor.b@tftg.org

07836 536590

Apprenticeship standard

Business administrator

Level 3 (A level)

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