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Sales Administration Apprentice Vibrant Doors Ltd

A fantastic opportunity to join a dynamic team within a fast paced organisation enjoying rapid growth. You will be supporting with the customer service sales administration duties. For the right person, there is the opportunity to secure full time employment and progress to higher level qualifications.

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Closing date: 19 Aug 2022

Apprenticeship summary

  • Annual wage

    £10,004.80 to £19,760.00

    Wage is age dependant and previous experience.

    Wages explained

    Apprentices are paid for their normal working hours and training that's part of their apprenticeship (usually one day per week).

    Minimum Wage Rates

  • Working week

    Monday - Friday 8:30am - 5 pm

    Total hours per week: 40

  • Expected duration

    18 Months

  • Possible start date

    22 Aug 2022

  • Date posted

    10 May 2022

  • Apprenticeship level

    Advanced
    Level 3 (A level)

  • Reference number

    VAC1000042026

  • Positions

    1 available

What will the apprentice be doing?

  • Provide a right first-time level of service ensuring the customer expectations are met
  • Identify opportunities to maximise output through cross selling opportunities
  • Build and maintain good relationships with both customers and other departments/colleagues
  • Providing accurate and timely information
  • Deliver against pre-determined KPI's and service level agreements
  • Update and maintain the CRM system
  • You will learn to manage complaints, escalating when required

What training will the apprentice take and what qualification will the apprentice get at the end?

An apprenticeship allows you to earn a wage and gain valuable work experience. You will be expected to work towards the Business Administration Apprenticeship Standard, with support from your employer and the Chesterfield College Group.

As part of your apprenticeship, and dependent on your prior attainment, you may be required to complete maths and English Functional Skills. Upon successful completion you will be awarded additional certificates of recognition for these qualifications.

What is the expected career progression after this apprenticeship?

We are looking for candidates that wish to grow with the company, share ideas and inspire others.

Requirements and prospects

Desired skills and personal qualities

Communication skills, IT skills, Attention to detail, Organisation skills, Customer care skills, Problem solving skills, Administrative skills, Number skills, Logical, Team working, Initiative, Non judgemental, Patience

Qualifications

GCSE or equivalent English (Grade D/3 or Above) Essential
GCSE or equivalent Maths (Grade D/3 or Above) Essential

Things to consider

This is a vibrant and face paced role, so the ability to multi-task and maintain a calm head whilst retaining a good sense of humour would be advantageous.

About the employer

Online Door retailer, specialising in internal and external folding door systems. One of the leading online distributors of timber internal doors in the UK.

Employer

Vibrant Doors Ltd

Address

Sinfin Commercial Park Unit 2

Sinfin Lane

Derby

DE24 9HL

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Training

Training provider

TRAINING SERVICES 2000 LTD

Contact

Olivia Roberts

robertso@chesterfield.ac.uk

01246 500500

Apprenticeship standard

Business administrator

Level 3 (A level)

Before you apply

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