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IT Support Apprentice (On IT Ltd ) On IT Ltd

Estio Training have an exciting new opportunity for an IT Apprentice with On IT , a Managed services company based Heckmondwike near Wakefield.

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Closing date: 05 Sep 2022

Apprenticeship summary

  • Annual wage


    Salary £12,000 - £16,000

  • Working week

    9:00am-5:00pm Monday to Friday

    Total hours per week: 37.5

  • Expected duration

    17 Months

  • Possible start date

    12 Sep 2022

  • Date posted

    04 May 2022

  • Apprenticeship level

    Level 3 (A level)

  • Reference number


  • Positions

    1 available

What will the apprentice be doing?

  • Provide 1st Line IT Support.
  • Troubleshooting and resolving both hardware and customer technical faults.
  • Provide remote IT Support where required.
  • Monitor Network & Server Infrastructures.
  • Manage support tickets.
  • Answering the phone to customers.

What training will the apprentice take and what qualification will the apprentice get at the end?

Successful completion of this apprenticeship gives you an accredited Level 3 Information Communications Technician, with training in how to:

  • Efficiently operate and control your ICT infrastructure – physical or virtual hardware, software, network services and data storage.
  • Use infrastructure management tools to automate the provisioning, testing, deployment and monitoring of infrastructure components.
  • Prioritise systems support tasks and monitor and maintaining system performance

What is the expected career progression after this apprenticeship?

  • The role offers long term security and the opportunity to progress into a permanent position.

Requirements and prospects

Desired skills and personal qualities

Communication skills, Attention to detail, Organisation skills, Logical, Team working, Initiative, Takes ownership willingly, Operates well unsupervised


GCSE or equivalent English (Grade A*-C/9-4 or equivalent) Desired
GCSE or equivalent Maths (Grade A*-C/9-4 or equivalent) Desired

About the employer

Incorporated in October 2018, out of a frustration that IT departments / companies are forever getting a bad reputation. On IT was set-up to quash that theory entirely. We refuse to be the standard IT department and as such integrate ourselves into each and every one of the businesses to fully understand the top to bottom structure, business process and where we can help make processes more efficient / cost effective.


On IT Ltd


F4 Ponderosa Business Park


WF16 0PR


Lois Sharland

0113 3500 333

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Training provider


Apprenticeship standard

Information communications technician

Level 3 (A level)

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