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Kia Parts and Service Advisor Apprentice FISH BROTHERS (SWINDON) LIMITED

Would you like a career in the automotive industry as a Parts and Service Advisor working for Kia, a dynamic and exciting brand whose company ethos is 'Family-like Care'? For the right person, there is the opportunity to secure full time employment and progress to higher level qualifications.

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Closing date: 19 Aug 2022

Apprenticeship summary

  • Annual wage

    £10,004.80

    Wages explained

    Apprentices are paid for their normal working hours and training that's part of their apprenticeship (usually one day per week).

    Minimum Wage Rates

  • Working week

    Monday - Friday 8:30am-5pm

    Total hours per week: 40

  • Expected duration

    13 Months

  • Possible start date

    30 Aug 2022

  • Date posted

    03 May 2022

  • Apprenticeship level

    Intermediate
    Level 2 (GCSE)

  • Reference number

    VAC1000041162

  • Positions

    1 available

What will the apprentice be doing?

Duties will include:

  • Ordering car parts using on-line systems
  • Chasing up missing or incorrect parts with suppliers
  • Packaging and returning any unused/unwanted parts
  • Liaising with customers to let them know when parts have arrived
  • In and outbound telephone calls
  • Advice and guidance of products
  • Drive the department forward with external sales and to maximise sales at every opportunity
  • Booking in cars for MOT's and service
  • Liaising with workshop vehicle technicians for updates 

What training will the apprentice take and what qualification will the apprentice get at the end?

Over a two year period they will gain a nationally recognised qualification Level 2 Customer service Practitioner (ST0072/AP02) progressing onto a Level 3 Custiomer Specialist (ST0071/AP01) and become accredited as a Parts Advisor or a Customer Service Advisor

What is the expected career progression after this apprenticeship?

Possible permanent position on the completion of the apprenticeship.

On completion of the apprenticeship the average salary of a parts and service advisor is anywhere between 22k-28k.


Requirements and prospects

Desired skills and personal qualities

Communication skills, IT skills, Attention to detail, Organisation skills, Customer care skills, Problem solving skills, Administrative skills, Team working, Creative

Qualifications

GCSE or equivalent English (Grade C/4) Essential
GCSE or equivalent Maths (Grade C/4) Essential

About the employer

Offering you great value, top quality Kia cars, parts and servicing from a brand you can trust, we provide you with Kia car dealerships in Swindon. Established in 2004, Fish Brothers Kia in Swindon have gone from strength to strength promoting a relaxed, friendly yet professional approach to meeting your motoring requirements. Situated along Great Western Way in Swindon, Fish Brothers Kia is committed to providing you with a first-class experience.

Employer

FISH BROTHERS (SWINDON) LIMITED

Address

Fish Brothers(Swindon)

Ashworth Road

Bridgemead

SN5 7UZ

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Training

Training provider

NOTTINGHAM COLLEGE

Apprenticeship standard

Customer service practitioner

Level 2 (GCSE)


Before you apply

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