Estio Training have an exciting new opportunity for an Apprentice IT Support Engineer with Daly Telecom Ltd, Business Communications & IT Solutions based in Loughborough.
Closing date: 05 Sep 2022
Salary - £12,500 - £14,000. Depending on experience
Total hours per week: 40.0
Possible start date
12 Sep 2022
20 Apr 2022
Level 3 (A level)
What will the apprentice be doing?
Your role as our Apprentice IT Support Engineer will be to help maintain customers’ data networks & devices, be that based at our office or out in the field visiting clients.
Your duties and responsibilities in this role will consist of:
- Working between the office base and customer sites across the UK
- Taking support calls, logging and resolving faults with remote software management or site visits if required
- Supporting our onsite engineers with Voice and Data installations throughout a range of sites, from retail units to commercial office spaces
- Assisting with the maintenance of Voice and Data networks and communication systems
- Undertake training and industry related courses that benefit the job role (when applicable)
What training will the apprentice take and what qualification will the apprentice get at the end?
Throughout the apprenticeship learners receive coaching, help and guidance from a dedicated team who are there to ensure they get the most from their work experience.
Successful completion of this apprenticeship gives you an accredited Level 3 Information Communications Technician, with training in how to:
Efficiently operate and control your ICT infrastructure – physical or virtual hardware, software, network services and data storage.
Use infrastructure management tools to automate the provisioning, testing, deployment and monitoring of infrastructure components.
Prioritise systems support tasks and monitor and maintaining system performance
Maintain regulatory, legal and professional standards.
Support the information systems needs for your business.
For a full list of programme modules visit: estio.co.uk/courses/information-communications-technician
What is the expected career progression after this apprenticeship?
The role offers long term security and the opportunity to progress into a permanent position.
Requirements and prospects
Desired skills and personal qualities
GCSE or equivalent Maths (Grade 4,5) Essential
About the employer
ESTIO TRAINING LIMITED
Information communications technician
Level 3 (A level)
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